Title: Plugin installation or update impossible
Last modified: August 19, 2016

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# Plugin installation or update impossible

 *  [helje](https://wordpress.org/support/users/helje/)
 * (@helje)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-installation-or-update-impossible/)
 * Hi,
 * I posted on the French forum but didn’t get response so far.
 * I recently migrated a wordpress site from server 1 to server 2 (#2 is dedicated).
   
   Whenever I want to install or update a plugin from the cnotrol panel, I get the
   message : Downloading from [http://downloads.wordpress.org/plugin/%5B%5D…](http://downloads.wordpress.org/plugin/%5B%5D…)
 * Uncompressing…
 * Impossible to create folder. /var
 * The plugins folder is set to 775, owner root, group www-data on a Debian.
    Any
   idea ?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [webjunk](https://wordpress.org/support/users/webjunk/)
 * (@webjunk)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-installation-or-update-impossible/#post-1714134)
 * Could be several things. Could be trying to use /var/tmp
    Usually owner should
   be your username which even if its a dedicatd server you never want to use root.
   Since you need Write permissions, if the scripts are neither running as root 
   or part of www-data then you do not have that permissions. CHeck with your host
   would be first.
 *  Thread Starter [helje](https://wordpress.org/support/users/helje/)
 * (@helje)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-installation-or-update-impossible/#post-1714371)
 * Thanks for your reply. I found out what was wrong. I had to set the ftp user’s
   home directory to the web root folder. It works !

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin installation or update impossible’ is closed to new replies.

 * 2 replies
 * 2 participants
 * Last reply from: [helje](https://wordpress.org/support/users/helje/)
 * Last activity: [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-installation-or-update-impossible/#post-1714371)
 * Status: not resolved

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