Title: Plugin install gone bad
Last modified: August 20, 2016

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# Plugin install gone bad

 *  [moontube](https://wordpress.org/support/users/moontube/)
 * (@moontube)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/)
 * How do I recover from a plugin install that did not make it all the way? I attempted
   an installation that did not succeed and the plugin does not show up in the list
   of installed plugins. However, when I try to install it again, this is what I
   get:
 * Unpacking the package…
 * Installing the plugin…
 * Destination folder already exists. /home/moontube/public_html/wp-content/plugins/
   PrimaryPlugins7-29-10/
 * Plugin install failed.
    **************** How can I delete the faulty subdirectory
   so I can make a clean installation of the plugin?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110159)
 * Using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 *  Thread Starter [moontube](https://wordpress.org/support/users/moontube/)
 * (@moontube)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110243)
 * Thanks esmi. I did what you suggested. However, there is still a problem. My 
   host’s file manager shows the new plugin along with my other plugins. However,
   the WP plugins screen does not show it. This is the same indication I was getting
   before, so I suspect the plugin was indeed there originally on my host, but somehow
   it is not showing up on wp-admin/plugins.php. Any help would be appreciated.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110245)
 * Try [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin.
 *  Thread Starter [moontube](https://wordpress.org/support/users/moontube/)
 * (@moontube)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110262)
 * Hi Esmi,
 * I don’t know what you mean by restting the plugins folder. Using Filezilla for
   FTP, I can see the plugins folder on the remote site. I don’t see how to “reset”
   it.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110292)
 * Please see the link I gave above.
 *  [heavenlytoys](https://wordpress.org/support/users/heavenlytoys/)
 * (@heavenlytoys)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110294)
 * Ive Just installed the WP E Commerce Plugin and now i get a internal 500 server
   error, do you think ” Try resetting the plugins folder by FTP or PhpMyAdmin. ”
   would help?
 * Thanks 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin install gone bad’ is closed to new replies.

## Tags

 * [folder](https://wordpress.org/support/topic-tag/folder/)

 * 6 replies
 * 3 participants
 * Last reply from: [heavenlytoys](https://wordpress.org/support/users/heavenlytoys/)
 * Last activity: [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-install-gone-bad/#post-2110294)
 * Status: not resolved

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