Support » Fixing WordPress » Plugin Install Failed Directory exists.

  • I am using WP 3.4.2 (Upgrading is an issue do to this problem)

    I am trying to re-install CK Editor but I get the “Destination folder already exists” error. I have used Filezilla on opensuse, Ubuntu and Windows XP, FireFTP in Windows Firefox and WinSCP, and the hosting file manager. The named folder is not visible in any of them.

    When I upload the plugin manually, it is not recognized in WordPress. After I delete the plugin manually, and try to re-install, I again get the above error.

    Any and all help appreciated.

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  • This is resolved. I found out our provider had one IP pointing to an old install and another to the current install. In addition, our IT was not informed of the IP change, so internally we were pointing to the old IP. Once the IPs were corrected, I started seeing, editing and updating the same install.

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