Support » Plugin: Genesis eNews Extended » plugin install failed

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  • Plugin Author Brandon Kraft


    Happiness Engineer


    A couple of quick questions? Had you tried to install the plugin before? Does WordPress provide any additional information (in addition to “plugin install failed”?

    My first thought would be to login via FTP to your site and check to see if there is a genesis-enews-extended folder in your /wp-content/plugins/ directory.

    If so, delete the entire genesis-enews-extended directory and try to install again.

    Are you able to install other plugins okay? Any reason to think you might have exceeded your disk quota on your hosting account?


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