Support » Plugin: Retainful - WooCommerce Abandoned Cart Recovery, Order Follow Up Emails, Email Marketing Automation, Next Order Coupons & Referrals » Plugin incompatible with MercadoPago Payment Gateway

Plugin incompatible with MercadoPago Payment Gateway

  • Resolved maurochuchuy

    (@maurochuchuy)


    1 year, 5 months ago

    The plugin will not allow payments to go through. This is the error that I get.
    Fatal error:
    Uncaught TypeError: round(): Argument #1 ($num) must be of type int|float, string given in /wp-content/plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/RestApi.php:88
    Stack trace: #0 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/RestApi.php(88): round(‘<span class=”wo…’, 2)
    #1 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Order.php(222): Rnoc\Retainful\Api\AbandonedCart\RestApi->formatDecimalPrice(‘<span class=”wo…’)
    #2 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Checkout.php(130): Rnoc\Retainful\Api\AbandonedCart\Order->getOrderData(Object(Automattic\WooCommerce\Admin\Overrides\Order))
    #3 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Checkout.php(77): Rnoc\Retainful\Api\AbandonedCart\Checkout->syncOrder(3527)
    #4 /wp-includes/class-wp-hook.php(289): Rnoc\Retainful\Api\AbandonedCart\Checkout->orderUpdated(3527)
    #5 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #6 /wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #7 /plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(173): do_action(‘woocommerce_upd…’, 3527, Object(Automattic\WooCommerce\Admin\Overrides\Order))
    #8 /plugins/woocommerce/includes/class-wc-data-store.php(179): WC_Order_Data_Store_CPT->update(Object(Automattic\WooCommerce\Admin\Overrides\Order))
    #9 /plugins/woocommerce/includes/abstracts/abstract-wc-order.php(185): WC_Data_Store->update(Object(Automattic\WooCommerce\Admin\Overrides\Order))
    #10 /plugins/woocommerce/includes/class-wc-order.php(220): WC_Abstract_Order->save() #11 /plugins/woocommerce/includes/class-wc-form-handler.php(433): WC_Order->save()
    #12 /wp-includes/class-wp-hook.php(287): WC_Form_Handler::pay_action(Object(WP))
    #13 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(true, Array)
    #14 /wp-includes/plugin.php(551): WP_Hook->do_action(Array)
    #15 /wp-includes/class-wp.php(758): do_action_ref_array(‘wp’, Array)
    #16 /wp-includes/functions.php(1291): WP->main(”)
    #17 /wp-blog-header.php(16): wp()
    #18 /index.php(17): require(‘/www/charlysand…’) #19 {main} thrown in /wp-content/plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/RestApi.php on line 88

    • This topic was modified 1 year, 5 months ago by maurochuchuy.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author retainful

    (@retainful)

    1 year, 5 months ago

    Hey

    We have fixed this issue.
    You can download the updated package with the fix from here:
    https://github.com/retainful/woocommerce/releases/download/2.5.8/retainful-wordpress.zip

    Instructions:
    1. Please remove the existing plugin
    2. Install the above pack and activate it

    This should fix the issue.
    The fix will be included in the upcoming release.
    Feel free to reach out to us if you have any further issues.

    Thanks
    Team Retainful

    Thread Starter maurochuchuy

    (@maurochuchuy)

    1 year, 5 months ago

    Thank you, I’ve already updated the plugin and so far it’s working fine.

    Thread Starter maurochuchuy

    (@maurochuchuy)

    1 year, 5 months ago

    Hello, I activated the check payments option in woocommerce and started having problems with the plugin again. Here are the details from my debug log:

    PHP Fatal error:  Uncaught TypeError: method_exists(): Argument 
#1 ($object_or_class) must be of type object|string, int given in /plugins/retainful-next-order-coupon-for-woocommerce/src/WcFunctions.php:396
Stack trace:
#0 /plugins/retainful-next-order-coupon-for-woocommerce/src/WcFunctions.php(396): method_exists(3742, 'add_order_note')
#1 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/RestApi.php(447): Rnoc\Retainful\WcFunctions->setOrderNote(3742, 'Order recovered...')
#2 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Order.php(148): Rnoc\Retainful\Api\AbandonedCart\RestApi->markOrderAsRecovered(3742)
#3 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Order.php(217): Rnoc\Retainful\Api\AbandonedCart\Order->getCompletedAt(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#4 /wp-content/plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Checkout.php(130): Rnoc\Retainful\Api\AbandonedCart\Order->getOrderData(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#5 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Checkout.php(77): Rnoc\Retainful\Api\AbandonedCart\Checkout->syncOrder(3742)
#6 /wp-includes/class-wp-hook.php(289): Rnoc\Retainful\Api\AbandonedCart\Checkout->orderUpdated(3742)
#7 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(3742, Array)
#8 /wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#9 /wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(173): do_action('woocommerce_upd...', 3742, Object(Automattic\WooCommerce\Admin\Overrides\Order))
#10 /plugins/woocommerce/includes/class-wc-data-store.php(179): WC_Order_Data_Store_CPT->update(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#11 /plugins/woocommerce/includes/abstracts/abstract-wc-order.php(185): WC_Data_Store->update(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#12 /plugins/woocommerce/includes/class-wc-order.php(220): WC_Abstract_Order->save()
#13 /plugins/woocommerce/includes/class-wc-order.php(333): WC_Order->save()
#14 /plugins/woocommerce/includes/gateways/cheque/class-wc-gateway-cheque.php(122): WC_Order->update_status('on-hold', 'Pago de cheque ...')
#15 /plugins/woocommerce/includes/class-wc-checkout.php(959): WC_Gateway_Cheque->process_payment(3742)
#16 /plugins/woocommerce/includes/class-wc-checkout.php(1171): WC_Checkout->process_order_payment(3742, 'cheque')
#17 /plugins/woocommerce/includes/class-wc-ajax.php(465): WC_Checkout->process_checkout()
#18 /wp-includes/class-wp-hook.php(287): WC_AJAX::checkout('')
#19 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array)
#20 /wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#21 /plugins/woocommerce/includes/class-wc-ajax.php(90): do_action('wc_ajax_checkou...')
#22 /wp-includes/class-wp-hook.php(287): WC_AJAX::do_wc_ajax('')
#23 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(false, Array)
#24 /wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#25 /wp-includes/template-loader.php(13): do_action('template_redire...')
#26 /wp-blog-header.php(19): require_once('/www/charlysand...')
#27 /index.php(17): require('/www/charlysand...')
#28 {main}
  thrown in /plugins/retainful-next-order-coupon-for-woocommerce/src/WcFunctions.php on line 396
    Plugin Author retainful

    (@retainful)

    1 year, 5 months ago

    Hi

    Our apologies. Can you please try this updated package?
    https://github.com/retainful/woocommerce/releases/download/2.5.8/retainful-wordpress.zip

    This should help.

    Thanks
    Team Retainful

    Thread Starter maurochuchuy

    (@maurochuchuy)

    1 year, 5 months ago

    Thanks for the update,

    So I proceeded to reinstall MercadoPago payment gateway again after installing the updated plugin.
    While testing payments in sandbox mode it was working fine. However payments where remaining as “pending payment” in woocommerce, therefore the confirmation email + retainful discount code was not being sent.
    I proceeded to try and update the order status in woocommerce and then recieved the following error:

    Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /plugins/retainful-next-order-coupon-for-woocommerce/src/WcFunctions.php:961 
Stack trace: 
#0 /plugins/retainful-next-order-coupon-for-woocommerce/src/WcFunctions.php(961): method_exists(NULL, 'get_cart') 
#1 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Cart.php(405): Rnoc\Retainful\WcFunctions->getCart() 
#2 /wp-includes/class-wp-hook.php(287): Rnoc\Retainful\Api\AbandonedCart\Cart->isZeroValueCart(true) 
#3 /wp-includes/plugin.php(212): WP_Hook->apply_filters(true, Array) 
#4 /wp-content/plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/RestApi.php(660): apply_filters('rnoc_can_track_...', true) 
#5 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Order.php(173): Rnoc\Retainful\Api\AbandonedCart\RestApi->canTrackAbandonedCarts('181.116.28.28') 
#6 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Checkout.php(130): Rnoc\Retainful\Api\AbandonedCart\Order->getOrderData(Object(Automattic\WooCommerce\Admin\Overrides\Order)) 
#7 /plugins/retainful-next-order-coupon-for-woocommerce/src/Api/AbandonedCart/Checkout.php(77): Rnoc\Retainful\Api\AbandonedCart\Checkout->syncOrder(3804) 
#8 /wp-includes/class-wp-hook.php(289): Rnoc\Retainful\Api\AbandonedCart\Checkout->orderUpdated(3804) 
#9 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(3804, Array) 
#10 /plugin.php(484): WP_Hook->do_action(Array) 
#11 /plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(173): do_action('woocommerce_upd...', 3804, Object(Automattic\WooCommerce\Admin\Overrides\Order)) 
#12 /www/charlysandoval.com.ar/htdocs/lasmariasweb/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(179): WC_Order_Data_Store_CPT->update(Object(Automattic\WooCommerce\Admin\Overrides\Order)) 
#13 /plugins/woocommerce/includes/abstracts/abstract-wc-order.php(185): WC_Data_Store->update(Object(Automattic\WooCommerce\Admin\Overrides\Order)) 
#14 /plugins/woocommerce/includes/class-wc-order.php(220): WC_Abstract_Order->save() 
#15 /plugins/woocommerce/includes/abstracts/abstract-wc-order.php(1630): WC_Order->save() 
#16 /plugins/woocommerce/includes/admin/wc-admin-functions.php(414): WC_Abstract_Order->update_taxes() 
#17 /plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-order-items.php(54): wc_save_order_items(3804, Array) 
#18 /wp-includes/class-wp-hook.php(289): WC_Meta_Box_Order_Items::save(3804) 
#19 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) 
#20 /wp-includes/plugin.php(484): WP_Hook->do_action(Array) 
#21 /plugins/woocommerce/includes/admin/class-wc-admin-meta-boxes.php(220): do_action('woocommerce_pro...', 3804, Object(WP_Post)) 
#22 /wp-includes/class-wp-hook.php(289): WC_Admin_Meta_Boxes->save_meta_boxes(3804, Object(WP_Post)) 
#23 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) 
#24 /wp-includes/plugin.php(484): WP_Hook->do_action(Array) 
#25 /wp-includes/post.php(4309): do_action('save_post', 3804, Object(WP_Post), true) 
#26 /wp-includes/post.php(4411): wp_insert_post(Array, false, true) 
#27 /wp-admin/includes/post.php(419): wp_update_post(Array) 
#28 /wp-admin/post.php(227): edit_post() 
#29 {main} thrown in /plugins/retainful-next-order-coupon-for-woocommerce/src/WcFunctions.php on line 961
    Thread Starter maurochuchuy

    (@maurochuchuy)

    1 year, 5 months ago

    Update: I also uninstalled MercadoPago payment gateway and tried to update the order status from “pending payment” to “completed” or “in process” but I still get the same error message so it looks like it has nothing to do with the MercadoPago plugin.

    Plugin Author retainful

    (@retainful)

    1 year, 5 months ago

    Hey

    That is strange. We tried to re-produce the issue locally here and we could not.
    May we know your
    – WordPress version
    – PHP version
    – WooCommerce version

    Is it possible to open a ticket at https://www.retainful.com/support
    with the above details, and your site url.
    This will help us troubleshoot and help you out.

    Thanks
    Team Retainful

    Plugin Author retainful

    (@retainful)

    1 year, 5 months ago

    Hey

    Just wanted to update.
    We pro-actively went ahead and added a few more checks for the objects (which usually be available in all environments as objects).
    Here is an updated package:
    https://github.com/retainful/woocommerce/releases/download/2.5.8/retainful-wordpress.zip

    Hope this helps.
    If you still face an issue, please open a ticket at https://www.retainful.com/support or use the Live Chat icon at our site / app to reach out. We are happy to assist you.

    Thanks
    Team Retainful

    Plugin Author retainful

    (@retainful)

    1 year, 5 months ago

    Hey

    Just wanted to update on this thread.
    We have fixed the compatibility issues and released an update today.
    Upgrading to the latest version solves the issues.

    Let us go ahead and close this thread. Feel free to open a new ticket at https://www.retainful.com/support if you have any further questions.

    Happy to help 🙂

    Team Retainful

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Plugin incompatible with MercadoPago Payment Gateway’ is closed to new replies.

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