Title: Plugin incompatibility
Last modified: June 25, 2021

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# Plugin incompatibility

 *  Resolved [djwilko12](https://wordpress.org/support/users/djwilko12/)
 * (@djwilko12)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-incompatibility-13/)
 * Hello
    We found an issue happening on our sites with your plugin activated. When
   you try to bulk edit products with “shop manager” role, and the products are 
   drafts, after you try saving the changes, it takes you (redirect) to homepage.
   For example, try bulk assigning categories to multiple products. It wont allow
   you. If you try the same as admin, everything works ok. So the issue is happening
   with shop manager role only. We tried on different sites and always happens with
   your plugin activated. After deactivating it, the issue dissapeared. Please check
   and kindly release an update. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14602364)
 * Dear [@djwilko12](https://wordpress.org/support/users/djwilko12/) ,
 * Thanks a lot for bringing the issue to our attention.
 * We were able to reproduce the issue at our end.
    Once we fix the issue, we will
   get back to you with the update.
 * Thanks for your time and collaboration.
 * Best,
    Popup Builder Team
 *  Thread Starter [djwilko12](https://wordpress.org/support/users/djwilko12/)
 * (@djwilko12)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14603773)
 * Ok, waiting for your update. When do you estimate you will release it?
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14606274)
 * Dear [@djwilko12](https://wordpress.org/support/users/djwilko12/) ,
 * Thanks a lot for getting back to us.
 * There is no exact time for the release, but we are working hard to fix it as 
   soon as possible and once we are done with it, we will let you know.
 * Once again, thanks for reporting.
 * Best,
    Popup Builder Team
 *  [Pk Gibson](https://wordpress.org/support/users/pkgibson101/)
 * (@pkgibson101)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14611247)
 * Hi,
    I also have a compatibility problem. When I update the plugin to v.3.84 
   the post “save draft” do not work correctly. – when click “save draft” button
   the site redirect to frontpage. I have to install the older version of popup 
   builder to fix it for now. The older version that i currently use and not braking
   anything is v.3.75
 * Hope you can help.
 * Pk
    -  This reply was modified 5 years, 3 months ago by [Pk Gibson](https://wordpress.org/support/users/pkgibson101/).
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14614585)
 * Dear [@pkgibson101](https://wordpress.org/support/users/pkgibson101/) ,
 * Thanks for reporting as well.
 * We are aware of the issue and now the investigation is in process.
 * Once we are done with the fix, we will get back to you with the update.
 * Thanks for your patience and collaboration.
 * Best,
    Popup Builder Team
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14780176)
 * Dear [@djwilko12](https://wordpress.org/support/users/djwilko12/) and [@pkgibson101](https://wordpress.org/support/users/pkgibson101/),
 * Hope you are doing fine.
    As promised, we are back with great news.
 * This is to inform you that the reported issue is fixed with the latest update
   of the plugin.
    So, please, update the plugin 4.0.3 version, and after clearing
   the cache check again.
 * Please, keep us updated about the results.
 * Best,
    Popup Builder Team

Viewing 6 replies - 1 through 6 (of 6 total)

 The topic ‘Plugin incompatibility’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-incompatibility-13/#post-14780176)
 * Status: resolved