Ulrich, I’m using WP 3.4.2 (twentyeleven, no extra plugins) and am testing the plugin with the unmodified CSV file included with the plugin. The users are imported OK, but I find that the use role isn’t imported – the user becomes an “unapproved user” – and the first_name and last_name fields are empty.
There’s no special config required. It works with the default one. Maybe there’s some customisation on these servers which break it. Can you spot some difference between the server where it’s working and the ones where it’s not? Mainly, OS, version, locale and charset related stuff. Also, try with your own new CSV file.
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