Title: [Plugin: Import Users from CSV] Import User from CSV – missing header info
Last modified: August 20, 2016

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# [Plugin: Import Users from CSV] Import User from CSV – missing header info

 *  Resolved [ajezouit](https://wordpress.org/support/users/ajezouit/)
 * (@ajezouit)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/)
 * Not uploading CSV correctly – meta data not being uploaded
 * [http://wordpress.org/extend/plugins/import-users-from-csv/](http://wordpress.org/extend/plugins/import-users-from-csv/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512758)
 * Maybe you are not formatting the CSV correctly? Please show a sample of a file
   you are using.
 *  [bamajr](https://wordpress.org/support/users/bamajr/)
 * (@bamajr)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512811)
 * I don’t know about [@ajezouit](https://wordpress.org/support/users/ajezouit/),
   but for me the “The plugin does not have a valid header.” comes when trying to
   install/activate your plugin.
 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512813)
 * [@bamajr](https://wordpress.org/support/users/bamajr/), try installing via FTP.
 *  [bamajr](https://wordpress.org/support/users/bamajr/)
 * (@bamajr)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512814)
 * [@ulrich](https://wordpress.org/support/users/ulrich/) Sossou – Actually, I found
   when a person gets this error, during installation or activation of your plugin,
   a person can just type in:
 * [http://DOMAIN.TLD/wp-admin/plugins.php](http://DOMAIN.TLD/wp-admin/plugins.php)
   
   or [http://DOMAIN.TLD/wp-admin/](http://DOMAIN.TLD/wp-admin/) or any other link
   back to the admin panel and look at the installed plugins, it shows up as installed
   and/or activated. At this point, it seems to work fine.
 * However, I find it odd how I have several sites running 20 or more plugins, and
   have never experienced this error with any other plugin. However, I experienced
   this same issue, with this plugin, an all the websites I tried it on and I experienced
   it after installing, deleting and then re-installing.
 * Like I said, the plugin seems to work fine, but this error/issue doesn’t seem
   very random to me.
 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512815)
 * There were a couple of users that reported the issue in the past but I have never
   been able to reproduce it. I don’t have enough data to pinpoint it.
    Even a Google
   search doesn’t give anything useful ([https://www.google.com/search?sourceid=chrome&ie=UTF-8&q=The+plugin+does+not+have+a+valid+header](https://www.google.com/search?sourceid=chrome&ie=UTF-8&q=The+plugin+does+not+have+a+valid+header).).
 *  [bamajr](https://wordpress.org/support/users/bamajr/)
 * (@bamajr)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512816)
 * [@ulrich](https://wordpress.org/support/users/ulrich/) Sossou
 * I don’t disagree with you. I just find it odd.
 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512819)
 * No problem. I will make sure it is fixed as soon as I have any clue about its
   cause.
 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512822)
 * I just uploaded a new version of the plugin. Let me know if it fixes the issue.
 *  [atwoodsa](https://wordpress.org/support/users/atwoodsa/)
 * (@atwoodsa)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512833)
 * I just tried to install the plugin and ran into the same issue “This plugin does
   not have a valid header”.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘[Plugin: Import Users from CSV] Import User from CSV – missing header
info’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv/assets/icon-256x256.png?rev=2320381)
 * [Import Users from CSV](https://wordpress.org/plugins/import-users-from-csv/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv/reviews/)

 * 9 replies
 * 4 participants
 * Last reply from: [atwoodsa](https://wordpress.org/support/users/atwoodsa/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-import-user-from-csv-missing-header-info/#post-2512833)
 * Status: resolved