Support » Plugin: HTML5 jQuery Audio Player » [Plugin: HTML5 jQuery Audio Player] Player does not show up on page

Viewing 15 replies - 16 through 30 (of 33 total)
  • Plugin Author Maeve Lander



    1. Make sure you have the latest version of the plugin

    2. Check your filepaths to the mp3s/oggs

    3. Make sure the audio files actually play properly on your computer (to rule out issues with the converted files themselves)

    4. Make sure you’ve added the shortcode on the Page/Post where you want the player to display

    5. Add the mime types to the htaccess file

    6. Try disabling all other plugins to rule out a conflict

    7. Try a activating a different theme like twentyeleven to rule out theme issues

    If none of the above steps help you isolate the error then you’ll need to post a link here to the page where the player is so we can take a look.

    Thanks! 🙂

    I’ve done all of the above, EnigmaWeb, still no luck. This is the error I get, from the javascript console:

    Uncaught TypeError: Object [object Object] has no method ‘ttwMusicPlayer’ /musica-downloads/:109
    (anonymous function) /musica-downloads/:109
    f.Callbacks.o jquery.js:2
    f.Callbacks.p.fireWith jquery.js:2
    e.extend.ready jquery.js:2

    I’ve spent 24 hours reading and re-reading everything about this issue that the internet has to offer, and still no luck!

    I had to alter the index file and change my_admin_scripts() to something less generic just to be able to activate this plugin. Which I find strange, since several people have posted on how to fix this issue, yet several updates have come out without the issue being resolved. But I digress…

    After getting the plugin to work, I’ve tried all the following:

    1. Made sure I had the latest version of the plugin

    2. Checked my filepaths to the mp3s/oggs

    3. Made sure the audio files actually played properly on my computer (to rule out issues with the converted files themselves)

    4. Made sure I had added the shortcode on the Page/Post where I want the player to display

    5. Added the mime types to the htaccess file

    6. Tried disabling all other plugins to rule out a conflict

    7. Tried the tips suggested by twykr above

    8. Ran a debugger to see if there was a JS problem

    I have no idea what to do next. This seems like a great plugin (so gorgeous!) and I would love to get it working. HELP!

    Plugin Author Maeve Lander



    Please post a link to the page of your site where you have the shortcode embedded.

    Please also explain your exact issue (I’m assuming its the player not showing up but the thread is getting long and complicated so just want to check!)

    I’ll take a look and see if there’s anything we can spot that could be causing this issue for you.

    The page where I’m trying to put the music player is:

    The player is simply not appearing. Sorry I did not clarify! I’m hoping it’s a dumb mistake on my part. 🙂 Thank you so much for looking into the issue. This plugin is definitely the best looking music player out there.

    Plugin Author Maeve Lander



    I’ve checked out your site and the problem is a jQuery conflict. In your site you have a hardcoded jQuery file of your own. The plugin can’t be programmed to kill that, hence the conflict.

    WP themes and plugins should not use their own jQuery files, they should refer to the jQuery files that are included as part of the WP core. If everyone does this then there would be no conflicts.

    The fix: You need to go through your site theme and replace the hardcoded jquery with a call to the WP core jquery.

    In fact, this conflict may well affect other plugins not just this one. If this is beyond your coding knowledge I’d recommend you go back to the theme developer and draw the issue to their attention and request a fix.

    Hope this helps!

    Thanks so much! I’m definitely going to look into this.

    So I have the player installed and it does work in both posts and pages.

    However the shortcode does not work in a text widget and the snippet <?php wp_hmp_player(); ?> fails to render anything when placed in the theme files.

    Here is a link to the page where it’s not showing up:

    The player has been hardcoded in the sidebar theme file after <ul id=”sidebar”>, using this: <?php wp_hmp_player(); ?>

    Nothing’s showing up. Please help?

    Hi all … just wanted to add something. I was having an issue with the player now showing up … didn’t see anything on the page where the player should be.

    Turns out it was because I had a quote in my Display Settings -> Description.

    I had:
    Listen to Dan’s tracks …

    The ‘s caused the player not to load.

    I took it out the ‘s then it worked.

    Plugin Author Maeve Lander


    Just wanted to add that in latest version 1.6 have fixed this issue identified by @originweb – apostrophe and other symbols in description field should no longer cause player to break. Thanks for your help

    Well, glad others were able to find solutions. It sure gives me hope!

    I placed the shortcode [hmp_player] in a text widget after entering an audio file info in the HTML5 jQuery Audio Player settings. I did use “” quotes and a ! in the Description, but the player wouldn’t show. So I took them out, and now the player shows up. Great!

    However, it’s not playing. Used absolute links, inserted both file types, it shows, but when I click the play button, nothing happens.



    Strangely it’s working in IE!

    I use FlashBlock as a Firefox add-on to stop all the flash insanity, but I thought the song would still play as a *.ogg file?


    Also, how do we extend the description field so it uses a longer description?

    Thanks for the player, it’s all I need it to be, and I can customize it pretty good.

    Just another thought on @originweb‘s special character problem – using v1.6 the player doesn’t show when I use a carriage return in the Description field; happens with Chrome, Safari, Firefox and IE9.

    EnigmaWeb? Any fix for this situation?

    The player doesn’t play in Firefox, but plays in IE (it’s usually the opposite)…

    Could you let us know how to fix that? My client has put his site live and it’s kind of embarrassing to not have the player play in FF… It’s been like this for 2-3 days now…




    Plugin Author Maeve Lander


    Hi guys,sorry to hear its not working for you. I did testing and was pretty sure the special characters issue was fixed? On my test site characters of all sorts work fine in all browsers. Looks like I’ll have to do some more extensive on that issue!

    The plugin works fine for 10,000+ users in all browsers, so it’s most likely something isolated to your site that’s causing it to malfunction in firefox. You need to check all the configuration, and do the other usual stuff – try with other plugins turned off, try with a different theme, try with different filepaths etc… If that does not help you isolate the error, it’s a good chance there’s a jQuery or other coding error/conflict… so run a debugger to isolate the problem and post the findings here so I can look into it and fix it.

    Sorry I can’t just give a simple ‘oh not playing in ff? well then its definitely xyz’…. it’s just not that easy sorry. 🙁

Viewing 15 replies - 16 through 30 (of 33 total)
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