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[Plugin: HTML5 AV Manager for WordPress] Settings Page Throws Error

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author CJ_Jackson
    Member

    @cj_jackson

    Hello,

    Have tried copying the file from ‘wp-content/plugins/html5avmanager/view/videoaudio/setting.php’ to ‘wp-content/videoaudio/views/setting.php’?

    The plugin should of done this automatically.

    Can you post the details of the error?

    Cheers,
    Chris.

    Thanks for a swift reply! I’ll try moving the files. the error is:

    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    I thought it may be a php issue at the server, but what do I know 🙂

    Client uses GoDaddy FWIW.

    Again, thank you!

    -Cathy

    Just checked and the files were installed there by the plugin — they are already there. Is this a permissions thing? What should permissions be for this directory: 777, 755?

    Plugin Author CJ_Jackson
    Member

    @cj_jackson

    Hi Cathy,

    500 errors are usually a server issue. The permission should be 755, never have a directory on 777 otherwise it will return a 500 error message.

    Cheers,
    Chris.

    Plugin Author CJ_Jackson
    Member

    @cj_jackson

    One more thing make sure the files are 644!

    Well, it’s a conflict with the Infuzionwp plugin. This is the first time I’ve used that plugin, and it’s like an octopus that completely takes over the installation. Client has to have it.

    You may want to know about it — infuzionwp does something to manage permissions on the server so people can subscribe to paid content. I think this is happening because of the atypical location of the plugin files. I LOVE THIS PLUGIN so don’t despair — I’ll see if I can let them know about it.

    -Cathy

Viewing 6 replies - 1 through 6 (of 6 total)
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