Title: Plugin has stopped working
Last modified: March 14, 2024

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# Plugin has stopped working

 *  Resolved [scottyknoxvillw](https://wordpress.org/support/users/scottyknoxvillw/)
 * (@scottyknoxvillw)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-has-stopped-working-37/)
 * Plugin has stopped working. Here is the error log:
 *     ```wp-block-code
       Versions:WordPress: 5.4.15WordPress MS: NoPHP: 7.4.33Easy WP SMTP: 2.0.1
   
       Params:Mailer: smtpConstants: NoErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/TroubleshootingHost: relay-hosting.secureserver.netPort: 25SMTPSecure:string(0) ""SMTPAutoTLS:bool(false)SMTPAuth:bool(false)
   
       Server:OpenSSL: OpenSSL 1.1.1w 11 Sep 2023Apache.mod_security: No
   
       Debug:Email Source: Easy WP SMTP Mailer: Other SMTP SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
   
       SMTP Debug:2024-03-14 18:18:43 Connection: opening to relay-hosting.secureserver.net:25, timeout=30, options=array ()2024-03-14 18:18:44 Connection failed. Error #2: stream_socket_client(): unable to connect to relay-hosting.secureserver.net:25 (Connection refused) [/home/xrclbxpqaenh/public_html/wp-includes/class-smtp.php line 298]2024-03-14 18:18:44 SMTP ERROR: Failed to connect to server: Connection refused (111)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
       ```
   

Viewing 1 replies (of 1 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-has-stopped-working-37/#post-17504480)
 * Hi [@scottyknoxvillw](https://wordpress.org/support/users/scottyknoxvillw/),
 * Thanks for reaching out and we’re sorry to hear that you are experiencing issues
   with connecting to your SMTP server.
 * Based on the error message, the connection is being refused by the SMTP server
   itself. The ideal step would be to share this error log with your hosting provider
   to confirm why this is occurring.
 * If you’d like to check out our other mailers, you can see our documentation links
   here: [https://easywpsmtp.com/docs/](https://easywpsmtp.com/docs/)
 * I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Plugin has stopped working’ is closed to new replies.

 * ![](https://ps.w.org/easy-wp-smtp/assets/icon.svg?rev=3158017)
 * [Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more](https://wordpress.org/plugins/easy-wp-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-wp-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-wp-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-wp-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-wp-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-wp-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Darshana](https://wordpress.org/support/users/darshanaw/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-has-stopped-working-37/#post-17504480)
 * Status: resolved