Support » Plugin: WooReer (formerly WooCommerce Shipping Distance Matrix) » Plugin has stopped functioning

  • Resolved lexiblack

    (@lexiblack)


    Hello there,
    Not only has the plugin stopped functioning (it does not recognise shipping locations within the parameters as possible (nothing has changed and they were previously working), resulting in the ‘no shipping available’ error, but also when a user is logged in, it does not give the option to even search for the address on the basket/cart page, nor is it calculated at checkout.

    I’ve ensured that the API is still valid, however it seems to now be throwing errors. I’ve contacted Google support to find out if they can offer more information in the meantime. The last successful order was 24/9/19.

    Settings are as follows:
    https://www.dropbox.com/s/boe7wvpt5rzh3rf/maiyaerror.jpg?dl=0
    Shop location is set to LE1, Leicester UK to cover a 20 mile radius.
    Test address being used is 115 Charles Street, LE1 1FZ.

    [Moderator note: Please, No bumping.

    • This topic was modified 2 months, 1 week ago by lexiblack.
    • This topic was modified 2 months, 1 week ago by Steve Stern.

    The page I need help with: [log in to see the link]

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