Title: Plugin has never worked, multiple attempts
Last modified: January 20, 2017

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# Plugin has never worked, multiple attempts

 *  Resolved [newirewebs](https://wordpress.org/support/users/shadedhues/)
 * (@shadedhues)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-has-never-worked-multiple-attempts/)
 * I’ve tried installing, uninstalling, even updating the plugin and I get a message
   saying “Update Failed: Could not copy file. cf7-google-sheets-connector/google-
   sheet-connector.php”
 * I’ve followed instruction to the word on plugin page. Set up sheet correctly.
   Added the Google Access Code code I was given (now four different codes).
 * Set up name of sheet correctly (difficult to mess that one up.)
 * Please help me understand why this will not work.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-has-never-worked-multiple-attempts/#post-8681054)
 * Hello [@shadedhues](https://wordpress.org/support/users/shadedhues/),
    It looks
   plugin is not installed correctly, can you delete the plugin and install it again
   either upload the folder under wp-contents/plugins and then again try to authenticate
   with Google Sheet and try again, If still it did not work then check the log 
   under google sheet menu, and copy the log errors and save it in .txt file and
   send me here..either send me screenshot of errors under log, It helps me to direct
   you..!!
 * _[ [Signature moderated](http://codex.wordpress.org/Forum_Welcome#Signatures)]_
 *  Thread Starter [newirewebs](https://wordpress.org/support/users/shadedhues/)
 * (@shadedhues)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-has-never-worked-multiple-attempts/#post-8685463)
 * Ok thanks for the help. It seems like that was the problem.
    I’ve got the spreadsheet
   working now. Is there a way to format the “Date” column to match our time zone?
   Right now its set to an unfamiliar time zone.
 * Thanks!
 *  [conorseed](https://wordpress.org/support/users/conorseed/)
 * (@conorseed)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-has-never-worked-multiple-attempts/#post-8737113)
 * You should be able to change that by changing the time zone under your wordpress
   Settings -> General.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin has never worked, multiple attempts’ is closed to new replies.

 * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev=
   3232650)
 * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/)
 * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/)

## Tags

 * [Google Sheets](https://wordpress.org/support/topic-tag/google-sheets/)

 * 3 replies
 * 3 participants
 * Last reply from: [conorseed](https://wordpress.org/support/users/conorseed/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-has-never-worked-multiple-attempts/#post-8737113)
 * Status: resolved