Support » Plugin: Custom Sidebars - Dynamic Widget Area Manager » plugin hangs after click create sidebar and click site location

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  • Plugin Support Oguz – WPMU DEV Support

    (@wpmudev-support8)

    Hey @hsianglin21,

    Hope you’re well.

    I couldn’t replicate the problem, there could be some plugin conflict. Can you try plugin conflict test? You need to deactivate all other plugins and only try with Custom Sidebars. If not solves can you also activate default WordPress theme Twenty Seventeen?

    If plugin conflict test solves, then try to activate plugins one by one until replicate the issue and please let me know which plugin conflicting.

    Cheers,
    Oguz

    Hi Oguz (@wpmudev-support8),
    I am suffering the same issue hsianglin21 (@hsianglin21) described some 2 weeks ago.
    Everything looks well, plugin installed smoothly, could create my first custom sidebar…
    Then any attempt to set locations or edit the recent new sidebar ends up in epic hang.

    I have followed the usual procedure as you mention for replicating the problem, which I was suspecting already because my theme has a custom widget areas maintenance.
    Think I got the conflict:
    – Plugin deactivation: all but yours, still hangs all
    – Theme switch (regular Twenty Seventeen): that solved the problem.

    Therefore, best conclussion is that those themes with self-capacity for custom widgets may conflict with your plugin.
    My particular case is the splendid and multipurpose Enfold Theme.
    I hope you can figure out how to make these 2 widget customizers live together ๐Ÿ™‚

    I have done all this in my test sites efectetafaner.com and seofreelance.eu, but I plan to roll this out on my pro site https://www.seofreelance.es asap, dumping from .eu testsite.

    I will happily help you with the testing.

    Thanks for your efforts!
    Ricard Menor [RDF]

    Plugin Contributor Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @seofreelance,

    hope you’re doing good today and really appreciate the feedback here! ๐Ÿ™‚

    Have to say that it seems rather impossible to me to make two different “widget customizers” to work nicely together, as most probably there will be parts that will conflict constantly.

    Despite that, if you wish us to further examine this, please do create a separate threads as per forum regulations here: https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place

    Unless users have the exact same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations, then the odds are the solution for one user will not be the same for another. For this reason, we recommend people start their own topics.

    Warm regards,
    Dimitris

    Plugin Contributor Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @hsianglin21,

    we havenโ€™t heard back from you for a long time, so Iโ€™m marking this thread as resolved. Feel free to post back here, if more assistance is required and we can re-open it. ๐Ÿ™‚

    Warm regards,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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