• Resolved ewsrobert

    (@ewsrobert)


    The plugin is hacked. See banner at top of website. I removed this from a second website that had the same hack because the plugin was not actually being used, just still active.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Whats the deal with this?

    Plugin Support Kim L

    (@kimmyx)

    Hi @ewsrobert,

    Thanks for letting us know. Are all the links you added managed/owned by a single company? Are you able to disable the popup normally?

    We’ve also responded to your ticket about this asking for more information. Kindly check and we appreciate your patience. 🙏

    We’ll wait for your response!

    Thread Starter ewsrobert

    (@ewsrobert)

    @sueyrad, Do you have sites that are affected as well?

    Thread Starter ewsrobert

    (@ewsrobert)

    Yes, all these sites are managed by our company. But they live on different servers and do not share login credentials.

    Plugin Support Kim L

    (@kimmyx)

    Hi ewsrobert,

    Thanks for the response!

    We sent a follow-up to your ticket just now.

    We appreciate your patience. 🙏

Viewing 5 replies - 1 through 5 (of 5 total)
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