GTS Support is non-existent! I realize I'm using the free plugin, but I wanted to test drive before using. It worked properly for a few weeks, if that, then has not worked since.
I've sent an email, I've gone to their site and left a message via their Zopim widget, and I've posted on this site and have yet to received feedback. Seems like from the other responses, I'm not the only one not getting feedback. I really liked this plugin and was hoping it would work, but alas I'm going to the GoogleTranslate plugin like some other unsatisfied users of this plugin have done.