Support » Plugin: Gravity to Solve360 » [Plugin: Gravity to Solve360] How does the integration handle duplicates?

  • Hi

    I’m quite exited to have found your plugin but before I get my webmaster to set it up I just have one question. How does this plugin handle duplicates. The scenario is like this.

    A former client which is already in Solve360 sign-up for a new Event of ours via a Gravity form. Some of his data has might changed, but not all.
    Does he get pushed to Solve no matter what?
    Does the system create a duplicate record or update the existing?
    If update, what fields does the system use for identifying the duplicate?

    Thank you for your help!

    Best wishes
    Henrik

    http://wordpress.org/extend/plugins/gravity-to-solve360/

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