Gravity Forms Salesforce Add-on
Nothing being sent to Salesforce (4 posts)

  1. sccr410
    Posted 3 years ago #

    I set everything up, API credentials all verified and correct. Setup my form, setup the Salesforce fields, submitted a test form. Nothing shows in Salesforce.

    I set this up to send as just a Contact in Salesforce. I only have the main plugin active, not the Lead one.


  2. cdanni
    Posted 3 years ago #

    Do you have Debug Form Submissions for Administrators turned on in your options? That will give you a lot of information regarding why something might not be getting to Salesforce.

    One thing I've noticed is that if you have a very active Salesforce account, with a lot of data going into it, it may take up to 10 minutes before the data shows. YMMV.

  3. sccr410
    Posted 3 years ago #

    I setup a developer account, so not any data going into it except what I am doing.

    I tried setting up a Sandbox environment from my client's real account and apparently this plugin doesn't work with a Sandbox unfortunately.

  4. sccr410
    Posted 3 years ago #

    Oh, and I turned on debugging and it just spit out an array of data which had no indications of anything failing or not working. So, from my perspective - this plugin doesn't do anything.

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