Hi, We are using Gravity Forms v1.6.1 and the Salesforce.com add on plugin v1.1.2 on our WordPress 3.3.1 site.
We have numerous forms on our website which are all linked to Salesforce and when a visitor completes the form, a lead record is created in Salesforce which is great. The problem we are facing is that the lead record is no longer tagged with the Lead Source Details that Salesforce automatically adds. When this is working the lead source details is created as an Activity History record against the Lead and shows how the user found the website, which keyword they used etc..
To prove that there is no problem with the website or how Salesforce is setup, I simply created a webtolead form in Salesforce, copied and pasted it into a test page on the wordpress site and published the page. I then completed the form on the website and the lead appearEd in salesforce.com and the lead source details were populated correctly.
Therefore my question is, why does the Gravity Form with the Salesforce Add-On not allow the Lead Source Data to be parsed to Salesforce? This is a problem that I cannot figure out so any help would be much appreciated.