Support » Plugin: Gravity Forms Salesforce Add-on » [Plugin: Gravity Forms Salesforce Add-on] *Bug Report*

  • Resolved jrpaz


    When mapping fields to, Gravity Forms attempts to make it easy by automatically matching keywords such as ‘name’, ‘company’, ’email’, ‘phone’, and ‘fax’ to the standard objects. The problem is that sometimes these fields are required to use words with that match these keywords, but map to a custom field. For example, in Gravity Forms we have a field labeled ‘Qty of Phones:’. This field needs to map to the ‘Qty_Of_Phones__c’ custom field in salesforce. Instead, this field is putting a value into the ‘Phone’ field in the record. Entering the custom field name into the ‘Admin Label’ or the ‘Parameter Name’ does not seem to work as expected.

    To fix this I suggest overriding the automatic matching in the ‘Field Name’ by making either or both the ‘Admin Label’ and ‘Parameter Name’ an override value. If there is a value in one of those fields that matches an object in, then the application should use that field regardless.

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  • Plugin Contributor Zack Katz


    This should be fixed in version 1.1.2. Thanks!

    Is that an option to have the integration push the custom and standard field values into a custom object?

    So instead of creating a lead, it would upsert the information directly to a custom object?

    Maybe not the right place to ask – but just curious as it’d be super valuable.

    What happened to the plugin? This is an issue (I have 1.1.1) I need to upgrade to 1.1.2….can you provide a link?


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