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[Resolved] [Plugin: Gravity Forms eWAY] Gravity form eway notifications and confirmation

  • c.devlin

    @cdevlinalaasnau

    Hi there,

    I have created a gravity form for people to register for our webinars. Our members can attend the webinars for free. Other have to pay. I have created two products – 1 for members @ $0.00 and 1 for non-members @$45. I assume the eway credit card block just assumes chargable information from the total field in the Gravity form.

    Also when people register for our webinars they receive a notification which outlines information and links about attending the webinar. What I am confused about is where I add the confirmation message re: success or otherwise with payment.

    http://wordpress.org/extend/plugins/gravityforms-eway/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author webaware

    @webaware

    G’day, yes the credit card processing uses the total from the totals field. You can make your form only show the credit card field if they select the non-members product using Conditional Logic on the Advanced tab for that field; probably a good idea to do that so that your members aren’t put off by having to enter credit card details.

    To have a confirmation message, look at Form Settings and edit the confirmation message there. See the doco: http://www.gravityhelp.com/documentation/page/Form_Settings

    c.devlin

    @cdevlinalaasnau

    Thanks heaps for your response.

    Unfortunately, we have quite an intricate theme set up specifically for this website and forms using conditional logic won’t preview. I think it’s a conflict with our theme so we are just going to live without conditional logic at this stage as I am too frightened to deactivate the theme to check things and potentially create havoc. Thx again.

    c.devlin

    @cdevlinalaasnau

    Who handles the receipt process? For example, does eway forward a receipt to customer.

    Plugin Author webaware

    @webaware

    No worries. You should probably duplicate your website in a development environment so that you can test these things without impacting your live website. Testing is always a good thing, especially when messing with things that process people’s credit cards 🙂

    Note that you can easily export a form as XML and import it into another WordPress site, if you want to test something, so it’s actually quite easy to test just that conditional logic in a default theme.

    cheers,
    Ross

    Plugin Author webaware

    @webaware

    Gravity Forms can send a confirmation email for your form, with credit card information suitably obfuscated. You’ll get a confirmation email from eWAY if you’ve configured your account for it (speak to eWAY).

    c.devlin

    @cdevlinalaasnau

    OK, thanks heaps for all your help.

Viewing 6 replies - 1 through 6 (of 6 total)
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