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Gravity Forms Directory
[resolved] Settings page blank (8 posts)

  1. chrishajer
    Member
    Posted 3 years ago #

    Hi Zack. I installed the new 3.0 version of the Directory Add-on with Gravity Forms 1.5.2.8 and 1.6beta2 (both WordPress 3.2.1). Actually the 1.5.2.8 installation I upgraded the directory add-on; the 1.6beta2 version was a fresh install of the Directory Add-on.

    In both cases, the settings page comes up blank. This is all that is visible at the top of the settings screen. This is if I navigate to the settings page from the Gravity Forms Add-on "settings" link. If I navigate directly to the top Gravity Forms Settings (Forms > Settings http://example.com/wp-admin/admin.php?page=gf_settings ) the regular settings page comes up fine.

    http://example.org/wp-admin/admin.php?page=gf_settings&addon=Directory+%26+Addons
    1.5.2.8 screenshot http://minus.com/mZJDJbmGq

    http://example.com/wp-admin/admin.php?page=gf_settings&addon=Directory+%26+Addons
    1.6beta2 screenshot http://minus.com/mbd8s9FxjP

    In 1.5.2.8 I don't have any other Gravity Forms add-ons installed. In 1.6beta2 I do.

    Anything I can do to troubleshoot this issue?

    Thanks

    http://wordpress.org/extend/plugins/gravity-forms-addons/

  2. Zack Katz
    Member
    Plugin Author

    Posted 3 years ago #

    There should be some sort of error generated - do you have WP_DEBUG turned on? Please check your PHP error logs and let me know what they say.

  3. chrishajer
    Member
    Posted 3 years ago #

    Hi again. I did not have WP_DEBUG on but do now. I only have one notice now when I access the link.

    Notice: Undefined index: Directory & Addons in ~/htdocs/gravity/wp-content/plugins/gravityforms/settings.php on line 13

    This is in the installation with 1.6beta2 of Gravity Forms. I figured I should pick just one to troubleshoot.

    Thank you.

  4. Zack Katz
    Member
    Plugin Author

    Posted 3 years ago #

    Can you please disable all other plugins and try again? That notice wouldn't cause the settings page to go blank.

  5. chrishajer
    Member
    Posted 3 years ago #

    It works with the 2011 theme and all other plugins disabled (using Gravity Forms 1.5.2.8.) It appears to be a conflict with the Members Plugin by Justin Tadlock. Deactivating that plugin on both sites allows the settings page to work normally. Might just require additional configuration on my end.

    Thanks

  6. Zack Katz
    Member
    Plugin Author

    Posted 3 years ago #

    Right, you need to give yourself permissions to gravityforms_directory. This is the second time users have had issues with the Members Plugin. I'll debug against that in the future.

  7. Zack Katz
    Member
    Plugin Author

    Posted 3 years ago #

    Thanks for reporting this, by the way.

  8. chrishajer
    Member
    Posted 3 years ago #

    Thanks Zack. Manually adding that capability to the administrator role worked for both sites.

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