Gravity Forms Constant Contact
[resolved] ATTN! Having trouble with credentials? (9 posts)

  1. NWTD
    Posted 3 years ago #

    Katz, et al:

    If you are having trouble with your Constanct Contact credentials authenticating the plugin, try chaning your CC username from your email address to a username that doesn't contain special characters. (e.g. <usr> jerryspizza@gmail.com should be changed to <usr> jerryspizza)

    You can do this by logging into Constant Contact-->My Account-->Update Account Settings (menu on right)-->User Name

    I had issues for several hours today with a client site and this was the solution (even after password changes and a hsot of other things.

    Hope it helps!


  2. Zack Katz
    Plugin Author

    Posted 3 years ago #

    Thanks for the how-to, nwtechie! I'll spread the word!

  3. mike.ianni@outlook.com
    Posted 3 years ago #

    Get their other plugin http://wordpress.org/extend/plugins/constant-contact-api/

    which they say in the read me "removed dependency" on; but I needed it.
    1. install gravity form constant contact add-on.
    2. errors connecting with username/changes/special characters not working
    3. install the api plugin mentioned above.
    4. connect with that plugin, then go back and connect with the gforms add-on
    5. works like a charm.

  4. davepmoll
    Posted 3 years ago #

    I have tried every suggestion from support and I still can't get the GForms-CC plugin to recognize my correct username/pw (including the steps listed above).

    The username has no numbers or special characters.
    The password has no numbers or special characters.
    The Constant Contact for WP plugin works just fine.

    I have un-installed and reinstalled the plugin.

    The Gravity Forms Constant Contact Add-On will not recognize my correct username and password combo.

    Any other help or suggestions would be most welcome.

  5. maxavedisian
    Posted 3 years ago #

    I'm in the same boat as davepmoll... please help?

  6. davepmoll
    Posted 3 years ago #

    I was never able to get it to work. I even tried debugging the plugin code to see what the problem was, but gave up.

    Formstack integrates seamlessly with Constant Contact and that's what I ended up using.

    Too bad because the plugin would have been ideal.

  7. maxavedisian
    Posted 3 years ago #

    Im also using formstack, but it's lame in limitations. I'd really like to use Gravity Forms as I already am for other forms on my website and would allow me to customize comfortably.

    Oh well..

  8. pyxis630
    Posted 3 years ago #

    Not working for me either. Username/password are just alphanumeric, installation of the non gravity plugin doesn't fix it either (like outlined above), although this plugin can authenticate just fine on its own. I used it before on a different site where it did work.

  9. jmires
    Posted 3 years ago #

    Has anyone found a solution to this? I'm in the same boat - username with no special characters, Katz Constant Contact API plugin authenticates just fine, but I get the "Invalid username/password combo" error.

    I initially had a username that was an email address. But after changing the username, deleting and re-installing the plugin, etc. I still get the same error.

    This is on:
    Wordpress 3.5.1
    Gravity Forms 1.7.5
    Gravity Forms Constant Contact Add-On 2.0.3

    Thanks in advance for any ideas!

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