Support » Plugin: Gallery - Flagallery Photo Portfolio » [Plugin: GRAND FlAGallery – Best Photo & Media Gallery] Can't change skin options on GRAND

  • Resolved admin_michelle


    I’m having problems changing the skin options on my GRAND FlAGallery – Best Photo & Media plug-in. When I click on ‘Change Skin Options’ and make simple changes such as unclicking the auto play option an changing the background color, a message saying ‘Could Not Be Saved. Try Again’ pops up but no matter what I do, it won’t let me make any changes.

    Does anyone know why this is and what I can do to be able to make changes?

    Thanks Michelle

    p.s I don’t know if this has anything to do with it at all but I have made sure that all my folders are writable

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rattus


    Ok. cPanel can’t save settings in settings.xml file…
    Try to make this file /plugins/flagallery-skins/[SKIN]/settings/settings.xml writable.
    If CHMOD for folders 755 and for files 644 then everything should be ok.
    Admin user and apache should be at least in one owner group.

    Dear Rattus,

    Thank you so much for getting back to me but I still can’t get it to work so I’m at my wits end. I have made all the relevant files writable (the folders were initially 755 and the files were 644 but I changed them to 777 and 666) but when I click on the play list I created and then ‘Change Skin Options” a pop-up box appear where you can make various selections, but whatever changes I try to make (such as un-clicking the auto play option) it just says ‘Could not be saved. Try again’.

    It gives me 2 skin options Compact Mp3 player 1.0 and Default player but exactly the same thing happens with both of them.

    As I mentioned, my main concern is the auto play, I really want that to stop and I would love to make the player black to go with the rest of the color scheme for my website rather than blue.

    I contacted my web hosting provider and they went through everything with me saying that everything looks in order and that I have made the files you suggested writable so… I really don’t know what to do now. It appeares to be such a great plug-in, exactly what I was looking for but.. I’ve spent 2 weeks trying to get it to work now without any luck.

    Would it be possible to email you my details and you could perhaps have a look for yourself logging in to my WordPress?

    my url is


    A notification of an update of your plug-in appeared i WordPress so I clicked to install it. I then got a message saying the update was successful but when I went to try to make changes to my playlist this error message came up

    ‘Error! The configuration file not be found. You need to reinstall this skin.’

    What does this mean? I don’t even know WHICH skin they mean???

    Do I have to reinstall the whole plugin again or just one skin, or an entire folder? But in that case WHICH skin and WHERE exactly does it go and will I have to make it writable again?

    This is a nightmare…

    Plugin Author Rattus


    You can use this form or this form to send me WordPress Dashboard access.

    Thank you so much for helping me out Rattus! I really appreciate it, it certainly appears to be working fine now and GRAND FlAGallery seems to be an amazing plug-in : )

    Hi again,

    Music Playlist is working and looking great so thanks a billion for that. I’m now trying to get the video box to work, I have uploaded some videos but I get this error message

    Directory /hsphere/local/home/amandla/ does not contain flv files.

    Does this mean the videos have to be in flv format rather than m4v which my videos are in?

    I assume the plug-in doesn’t support m4v? If it doesn’t, could you recommend a program (preferably a free one) that converts m4v to flv for Mac? There’s so many programs out there, most of them are quite costly and the ones that are free I’m reluctant to download unless someone knows they are safe and could recommend them .





    I do not get any kind of error when changing the colours for the default audio player (the one that shows a list of multiple tracks). It says the settings were saved, but when I view the page the settings are still the defaults. I’ve checked the permissions on the “settings” folder in “music_default”, but no luck. I even tried manually editing the “settings.xml” file, but the changes still do not show up in the browser.

    Any ideas?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘[Plugin: GRAND FlAGallery – Best Photo & Media Gallery] Can't change skin options on GRAND’ is closed to new replies.