Support » Plugins » [Plugin: Google Doc Embedder] Unable to Retrieve Document

  • I am getting this error message: Sorry, unable to retrieve document, try again later from Google. I have checked and rechecked the file address and it seems to work in other functions, so I’m fairly confident it’s not that. I saw your post on file size, though mine is less than 2 mb, so that likely isn’t it either. I am running this on my local host version so I can’t send you the link to try.

    Do you have any suggestions for me? The plugin is great and I really hope to get it running.

    http://wordpress.org/extend/plugins/google-document-embedder/

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  • Hi sdhull,

    Google must be able to access the file you’re linking to, so technically it’s okay to use the plugin on localhost, but the document itself (the file you’re trying to embed) won’t be able to be displayed unless it is located somewhere on the public internet, where Google can access it.

    If this doesn’t answer your question, please give me some more details of the type of file you’re trying to embed and where it is located on the web.

    Kevin

Viewing 1 replies (of 1 total)
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