Support » Plugin: Google Doc Embedder » [Plugin: Google Doc Embedder] Unable to load 2mg MS Word doc

  • Resolved chipmoore

    (@chipmoore)


    Receive following message when loading a nearly 2mg MS Word doc into google-document-embedder.

    Sorry, we are unable to generate a view of the document at this time.
    Please try again later.

    I tried setting “force” to “1”, but this made no difference. This error occurs in FF, IE and Safari. In Chrome, the loading progress bar just hangs.

    I am able to load a separate, nearly 1mg file into google-document-embedder from the same directory.

    I want the plug-in to work well because it is a clever idea.

    Thanks.

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  • Plugin Author k3davis

    (@k3davis)

    There is a file size limitation of the viewer, but in the past it has supported documents larger than 2MB to be sure. The “force” option won’t make a difference in this case; it is a limitation of the embedded viewer itself, not of the plugin. Hence I can’t work around it specifically.

    You might try putting the document into PDF which (when properly optimized) will be significantly smaller. This will also improve performance.

Viewing 1 replies (of 1 total)
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