I'm glad for the increased popularity of this plugin, and look forward to continuing to fix errors and add features. I monitor all posts on this forum and try to be as helpful as possible in resolving issues. If you need help with this plugin, please consider the following steps:
1) Make sure you're running the most recent version of the plugin from the repository.
2) Review the documentation. I work hard to keep the docs up to date both here (on the FAQ page) and on the plugin's web site, where you can get details on all of the available options. See particularly the pages called "Usage" and "Notes" for common questions/problems.
3) Review the recent threads here to see if the question has already been asked and a solution offered.
4) If you still need help, you can post general questions in this forum. If you're having a problem with a specific shortcode or document, you may be better served by using the "Support" link in your plugin list, where you can email the developer (me) directly with the relevant details.