Support » Plugins » Plugin – Google Authenticator Stopped Working

  • After working for some time I can no longer login or create a valid secret.

    After getting back in with the active box unchecked by another admin I can set up a new account and the new details and secret show in saved, but if I log out and try to login the login fails.

    Telling me the authenticator code is incorrect or has expired.

    I created a test user, and when I try to create one on their account I can create it and the secret shows as saved, but when I try to log back in I get the same error.

    I’ve tried on Android, I’ve tried on iPhone and it doesn’t work. Other users are able to login.

    Any ideas what’s happening? If I disable and reactivate this plugin will it require all users to re-set up their authenticator?

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