Support » Plugin: Google Authenticator » [Plugin: Google Authenticator] Scanning barcode doesn't work

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Henrik Schack

    (@henrikschack)

    What are you talking about ?

    In the wordpress backend, the barcode generated to configure authenticator doesn’t work. Scanning it give the error above

    Plugin Author Henrik Schack

    (@henrikschack)

    Thats strange, are you using an iPhone ?
    I known iPhones dont like descriptions containing spaces.

    Best regards
    Henrik Schack

    Yeah, I’m scanning the barcode with an iPhone.

    Plugin Author Henrik Schack

    (@henrikschack)

    Hmm something in the description must upset your iPhone, not sure what it is, I use Android myself.

    You could enter the secret manually ?

    Best regards
    Henrik Schack

    Plugin Author Henrik Schack

    (@henrikschack)

    Hi
    Did you manage to get it working ?

    Best regards
    Henrik Schack

    Plugin Author Henrik Schack

    (@henrikschack)

    No response, closing issue

    I’m having this issue as well. When I try to scan the barcode it says “Invalid Barcode…not a valid authentication token barcode.

    I am using an iPhone and I’ve set up multiple other apps with Google Authenticator.

    I figured it out. If there is a space in the Name of the Site (i.e. My Blog) then it fails but if you type without space (i.e. MyBlog) then the code goes through.

    Plugin Author Henrik Schack

    (@henrikschack)

    Yes, it is mentioned in the FAQ, would be nice if the Android and iPhone app would agree on what’s possible 🙂

    http://wordpress.org/extend/plugins/google-authenticator/faq/

    Best regards
    Henrik Schack

    One of the ways you can avoid users reporting this is that your plugin actually creates a default site name that has a space in it. If you remove the space in your code then you won’t have lazy people like me who don’t notice the FAQ. Also, you could put some instructions next to the field entry that instructs the user to use no spaces.

    Just a friendly suggestion. Great plugin.

    Plugin Author Henrik Schack

    (@henrikschack)

    I think I’ll follow your suggestion and change the default 🙂
    Thanks

    Best regards
    Henrik Schack

    Is that entry field available to all users or just the Administrator?

    Plugin Author Henrik Schack

    (@henrikschack)

    It’ available to all users, unless disabled by an administrator.

    Best regards
    Henrik Schack

    Where do you change the default “Name of Site” for the GA plugin? I would say this is a critical bug and agree strongly with @semperfideles.

Viewing 15 replies - 1 through 15 (of 18 total)
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