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[Plugin: Google Analyticator] Internal server error when accessing Settings

  • ZooL
    Member

    @zool

    At some point a few weeks ago the dashboard widget stopped displaying info (the plugin worked fine up until that time).

    Today I decided to address the issue and updated the plugin but now, as the title says, whenever I try to open the Settings page I get a “500 – Internal server error” message.

    I’ve tried uninstalling and reinstalling th plugin several times, with no luck.

    Any ideas?

    Thanks!

    X.

    PS: WordPress isn’t installed in a subdirectory.

    http://wordpress.org/extend/plugins/google-analyticator/

Viewing 15 replies - 1 through 15 (of 19 total)
  • kpbryce132
    Participant

    @kpbryce132

    This video helped my to enter the code and resolve the activation issues with theh GA plugin – it now is working with no problems!

    http://www.videousermanuals.com/google-analyticator/

    Ulfsby Webdesign
    Member

    @sulfsby

    Same problem her. The widget throwes the error message “There was an Analytics API service error 400:Error fetching OAuth2 access token, message: ‘invalid_grant'”
    I upgraded the plugin to version 6.3.3. When I open the settings page, I get the error “Not found”.
    @kpbryce132, the video is to no help when the options page can not be accessed.

    kpbryce132
    Participant

    @kpbryce132

    Stig,

    at the bottom of the settings page for the plugin try deactivating it and “Save”.

    Then, activate on the setting page a click the hyperlink to approve through Google.

    Google with automatically create the UID code you need. Copy that code into the field for the Google Analyticizer plugin settings panel.

    When that is done you will see your domain listed as the one that is being actively tracked.

    I had the same problem as you but following the video provided by the new developer solved the server error problems. http://www.videousermanuals.com/google-analyticator/

    Good luck!

    K

    ZooL
    Member

    @zool

    @kpbryce132: many thanks for your input, however, the settings page is not accessible at all…

    I can only activate /deactivate the plugin from within the “Installed plugins” page and that’s just about it; I can’t go to the Setting page, I keep getting this “Internal Server error”

    thanks,

    X.

    kpbryce132
    Participant

    @kpbryce132

    If you are accessing the “settings” from the plugin activation panel you are in the wrong place.

    Look for the settings menu on the left side of the main dashboard. Select it and look for Google Analytics sub-menu.

    That is the place where you can disable and then enable the plugin for GA.

    The video link I include previously has most of this information and is a short 3 minutes long.

    Good luck!

    ZooL
    Member

    @zool

    @kpbryce132: I’ve watched the video, but I’m afraid it’s not at all relevant to the issue I’m having

    whether you access the settings page from within the “installed plugins” page or from the menu on the left, as you suggest, it’s the exact same thing

    they both link to the same url (http://www.enia.gr/wp-admin/options-general.php?page=google-analyticator.php), thus they both trigger the same “Internal server error” message

    thanks,

    X.

    Completeheartblog
    Member

    @completeheartblog

    Same problem as Zool and Stig

    Video User Manuals
    Participant

    @videousermanuals

    Hi Guys,

    To debug, need you to put WP_DEBUG on to get the actual error so I can help work it out with you (http://codex.wordpress.org/WP_DEBUG)

    Ben

    ZooL
    Member

    @zool

    Hi Ben,

    tried with WP_DEBUG set to true from within the wp-config.php, but no luck

    I don’t get a single debug message related to this particular plugin; i can post the full dump if you like

    and the link to the settings page is still not working, of course

    it appears is if the link syntax is incorrect, or as if it points to a non existing file /page

    thanks,

    X.

    ZooL
    Member

    @zool

    I also just updated the plugin to Version 6.3.4, that became available today

    the problem remains the same

    X.

    Ben May
    Member

    @benjmay

    Yes. pls post the errors.. thx

    ZooL
    Member

    @zool

    here you are then:

    Notice: Undefined index: language in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 51
    
    Notice: Undefined index: in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 51
    
    Notice: Undefined index: language in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 52
    
    Notice: Undefined index: in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 52
    
    Notice: Undefined index: language in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 53
    
    Notice: Undefined index: in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 53
    
    Notice: Undefined index: language in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: language in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 55
    
    Notice: Undefined index: language in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 61
    
    Notice: Undefined index: in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 61
    
    Warning: Cannot modify header information - headers already sent by (output started at D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php:51) in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_core.php on line 71
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in D:\vhosts\enia.gr\httpdocs\wp-includes\functions.php on line 2628
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 30
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 30
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 30
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 30
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 36
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 36
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 36
    
    Notice: Trying to get property of non-object in D:\vhosts\enia.gr\httpdocs\wp-content\themes\enia.v1\admin\theme-options.php on line 36
    
    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in D:\vhosts\enia.gr\httpdocs\wp-includes\functions.php on line 2712
    
    Notice: add_contextual_help is deprecated since version 3.3! Use get_current_screen()->add_help_tab() instead. in D:\vhosts\enia.gr\httpdocs\wp-includes\functions.php on line 2628
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: id in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\easy-fancybox\easy-fancybox.php on line 351
    
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54
    dir="ltr" lang="el-GR">
    Notice: Undefined index: gr in D:\vhosts\enia.gr\httpdocs\wp-content\plugins\qtranslate\qtranslate_hooks.php on line 54

    thanks,

    X.

    Video User Manuals
    Participant

    @videousermanuals

    Hi, all these errors relate to other plugins – so it’ can’t help us debug your problem.. sorry

    Ben

    ZooL
    Member

    @zool

    but I know the errors were irrelevant to this plugin, I already stated that a few posts earlier…

    I guess I’m gonna have to give up on this one… 🙁

    X.

    Video User Manuals
    Participant

    @videousermanuals

    Sorry to hear that. there were no errors anywhere else, that may have given us some clues, not on the settings page?

Viewing 15 replies - 1 through 15 (of 19 total)
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