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Google Analyticator
Download links not tracking (8 posts)

  1. Chopperdave
    Posted 3 years ago #

    The tracking for the pages is working wonderfully but the download tracking option doesn't seem to be working for me. I have a intranet site that is running on a microsoft server if that makes a difference.

    I have enabled outbound link tracking and set the extensions to track to: pdf,doc,docx,xls,xlt,dot.

    Any further info needed just ask.



  2. Video User Manuals
    Posted 3 years ago #

    Hi Chopperdave - what makes you think it's not working?

    Is the javascript showing etc?

    you should see this in your header:

    <script type="text/javascript">
    	var analyticsFileTypes = ['pdf','doc','docx','xls','xlt','dot'];
    	var analyticsEventTracking = 'enabled';

    Along with external-tracking.min.js being called in.

    it wont show for admin/logged in users if you have that set


  3. Chopperdave
    Posted 3 years ago #

    The fact that there are no download links being tracked on the Google Analytics page.

    The js is being called exactly as you showed and external-tracking.min.js is also being called.

    I wasn't logged in when I tested it.

  4. wuldfasche
    Posted 3 years ago #

    I am having a similar issue.

    Everything appears to be fine but shouldn't all relevant href be modified with onlick parameters?

    I have set up a dummy file here.


    As you can see all the code appear to be correct but there is no onClick event on the download link. I assume this means the file would not be tracked by GA.


  5. wuldfasche
    Posted 3 years ago #

    got it sorted.

  6. dmlehman99
    Posted 3 years ago #

    I have the same issue, but for outbound links. All the appropriate javascript is in the header but I don't get any /outgoing/ pageviews inside GA.

    The site is: http://artnerdnewyork.com/ if you need to verify anything.

    Thanks in advance...

  7. dmlehman99
    Posted 3 years ago #

    I turned off event tracking and at least I can see outgoing links as pageviews, but it would still be nifty to have them show up as events.

  8. Matt Jensen
    Posted 3 years ago #

    @wuldfasche - what was the problem?

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