Support » Plugin: Genesis Toolbar Extras » [Plugin: Genesis Toolbar Extras] Unable to access Admin Panel after installing plugin

  • Resolved kimmybutton

    (@kimmybutton)


    Installed plug-in using install button method on add new plugin page (not via zip file method). Genesis icon now visible on tool bar with plugin drop down menu working. Clicking menu items result in blank page. Unable to access admin panel now. Tried to delete plugin on ftp from the wp-content/plugins/folder. Can not locate the plug-in.

    This is the first WP site I have created so I’m not that savvy. 🙁 Sorry. I’m posting my website url per the post instructions but don’t think this will help in troubleshooting, right?

    http://wordpress.org/extend/plugins/genesis-toolbar-extras/

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Viewing 5 replies - 1 through 5 (of 5 total)
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