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[Resolved] [Plugin: Genesis Shortcodes] one-half last?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Andrea Rennick

    @andrea_r

    Customer Care at Copyblogger Media and Studiopress

    Please post at the http://studiopress.com forums for this. 🙂

    Plugin Author Travis Smith

    @wpsmith

    I fixed this…

    Andrea: I would have, but the plugin wasn’t, and still isn’t, listed as one you can specify support for, under: “Select Topic Prefix.” Nor is it listed as an official plugin on http://www.studiopress.com/plugins. What’s the dividing line: Contact StudioPress forums for any Genesis plugin listed in the WP Plugin Directory?

    Travis: Thank you.

    Plugin Author Travis Smith

    @wpsmith

    Joe,

    SP moderators and members are usually the developers of the various plugins and someone from StudioPress will also reach out to the various plugin developers to get a response for you.

    Generally speaking, though, if not listed in the forum, add the comment to WordPress.org. Since WordPress announced and brought their Notifications system to light, I have subscribed to all my plugins as have many plugin authors, which will result in faster service and help.

    On the other hand, @andrea_r is a superb help and if she asks you to post there, it’s always helpful to do so.

    Thanks,

    Travis

    Right on….

    Andrea Rennick

    @andrea_r

    Customer Care at Copyblogger Media and Studiopress

    I would have, but the plugin wasn’t, and still isn’t, listed as one you can specify support for, under: “Select Topic Prefix.” Nor is it listed as an official plugin on http://www.studiopress.com/plugins. What’s the dividing line: Contact StudioPress forums for any Genesis plugin listed in the WP Plugin Directory?

    It’s not listed on our site as it’s not an *official* plugin.

    Sometimes it;s just faster to post at SP because we can see it sooner and alert the author. (Travis, in this case.)

Viewing 6 replies - 1 through 6 (of 6 total)
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