Title: Plugin Frozen?
Last modified: August 31, 2016

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# Plugin Frozen?

 *  Resolved [Swan1305](https://wordpress.org/support/users/swan1305/)
 * (@swan1305)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-frozen/)
 * Hi, I’ve installed the plugin and entered my API info as requested…but when I
   clicked the ‘FB Comments Importer’ settings, it just sat there.
 * *Update* I finally got into settings after a while and it hadn’t imported anything,
   although it now saw my FB posts…I tried a manual sync from one post and it said
   it had done it and ‘click here to go back’….I went back to do another post and
   again…it’s just sitting there spinning it’s wheels…is this normal?
 * [https://wordpress.org/plugins/fb-comments-importer/](https://wordpress.org/plugins/fb-comments-importer/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Ivan M](https://wordpress.org/support/users/ivanm89/)
 * (@ivanm89)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-frozen/#post-7182087)
 * Hello,
 * If your facebooks posts are connected with wordpress posts (in last column you
   should have ID of the connected post) then import should work.
 * It would be great if you can send your facebook page url and your website url,
   so I can check what is happening.
 * If you prefer to send these details privately, please contact me by email: [http://wp-resources.com/support/](http://wp-resources.com/support/)
 * Thanks
 *  Thread Starter [Swan1305](https://wordpress.org/support/users/swan1305/)
 * (@swan1305)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-frozen/#post-7182093)
 * I’ve emailed you, thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Frozen?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/fb-comments-importer_969ea9.svg)
 * [Facebook Comments Importer](https://wordpress.org/plugins/fb-comments-importer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fb-comments-importer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fb-comments-importer/)
 * [Active Topics](https://wordpress.org/support/plugin/fb-comments-importer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fb-comments-importer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fb-comments-importer/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Swan1305](https://wordpress.org/support/users/swan1305/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-frozen/#post-7182093)
 * Status: resolved