Title: Plugin Freezes
Last modified: September 9, 2020

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# Plugin Freezes

 *  Resolved [drwinn7](https://wordpress.org/support/users/drwinn7/)
 * (@drwinn7)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/)
 * Running latest version. Set up to print pages. Loads then freezes at 140/239.
 * What to do?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-freezes-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * (@mnelson4)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13383332)
 * Hi [@drwinn7](https://wordpress.org/support/users/drwinn7/), sorry to hear it’s
   having trouble. Yes I can see the error happening on your site. Your site is 
   throwing an error when you try to view the post [https://trainingjesusfollowers.com/understanding-the-pentateuch/](https://trainingjesusfollowers.com/understanding-the-pentateuch/)(
   whether its Print My Blog viewing it using the WP REST API, or as a regular user
   without Print My Blog.)
 * I’d suggest looking at that post from within the WordPress editor and see if 
   its doing anything strange. I bet there’s something in the post content that’s
   wrong, or maybe using a plugin that’s been deactivated.
 * Does that help?
 *  Thread Starter [drwinn7](https://wordpress.org/support/users/drwinn7/)
 * (@drwinn7)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13386304)
 * Michael,
 * Found the page, fixed the error that was causing a 500 error page to appear. 
   It was a piece of code from Popup Builder. There was an upgrade available, so
   I upgraded it.
 * Then ran PMB again. This time it stopped at 150. So how did/do you find out the
   specific page that there was an error on?
 * Sorry, There was a Problem 😢
    There was an error fetching posts. It was: Internal
   Server Error Read our FAQs, then feel free to ask for help in the support forum.
 * Thanks for your help this far.
 * My learning curve [@78](https://wordpress.org/support/users/78/) YO is being 
   stretched. 🙂
 * Winn
 *  Plugin Author [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * (@mnelson4)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13389400)
 * Ah good figuring it out.
    Ya I’d like to share how I figured out which page had
   the error. I made a video of me fumbling my way through it. It’s pretty technical
   so unless you consider yourself a web developer, I wouldn’t be too upset if you
   have a hard time following: [https://drive.google.com/file/d/1LZCXXUQbH-hOkuX2hjxLR5kyuiwUTOhf/view?usp=drivesdk](https://drive.google.com/file/d/1LZCXXUQbH-hOkuX2hjxLR5kyuiwUTOhf/view?usp=drivesdk)
 * But now it’s the post 7855 at [http://trainingjesusfollowers.com/the-pentateuch-understanding-it/](http://trainingjesusfollowers.com/the-pentateuch-understanding-it/)
   that’s causing the problems now.
 *  Thread Starter [drwinn7](https://wordpress.org/support/users/drwinn7/)
 * (@drwinn7)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13389523)
 * Michael,
 * Thank you.
 * On the page that you noted it was the same offending text which comes from Popup
   Builder Plugin.
 * I have popups throughout my blog using that plugin. So, I off to them to help
   me understand why that particular call script doesn’t work, i.e., giving me a
   500 error page, while all the other times the plugin works.
 * Hope they can give me some insight.
 * Thanks again. Now I know where to go if I have any other difficulties with PMB.
   BTW, I used it to have a backup which is formated in case I lose something. the
   Backup gives me a visual of how the page was formatted, etc.
 * Thanks again,
 * Winn
 *  Thread Starter [drwinn7](https://wordpress.org/support/users/drwinn7/)
 * (@drwinn7)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13389871)
 * Michael,
 * The ultimate problem was that the code for the popup build had been changed by
   the plugin maker when they made an upgrade. And out of the many IDs that are 
   running, somehow this one did not get updated in their upgrade. I have fixed 
   that in the offending file and not it is loading correctly.
 * All is well that ends well. As of this moment, I’m a happy camper!
 * Thanks again for your help. If was a good learning experience for me.
 * Winn
 *  Plugin Author [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * (@mnelson4)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13390886)
 * Ok great to hear you figured it out! Yeah this was much more technical than what
   most users experience… I hope anyway.
    Feel free to ask if you have any more 
   issues. All the best!

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

 * [freezes](https://wordpress.org/support/topic-tag/freezes/)

 * 6 replies
 * 2 participants
 * Last reply from: [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-freezes-3/#post-13390886)
 * Status: resolved