Title: Plugin features not working including the CSS defined
Last modified: April 21, 2023

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# Plugin features not working including the CSS defined

 *  Resolved [zzecktel](https://wordpress.org/support/users/zzecktel/)
 * (@zzecktel)
 * [3 years ago](https://wordpress.org/support/topic/plugin-features-not-working-including-the-css-defined/)
 * After installing the plugin, I chahed setting to automatically open but it doesn’t
   respond to automatically opening where the shortcode is printed
 * second, the parameter to make the height and width full to the page provided 
   to the other user isn’t working, I tried it but the size remained the same
 * Change the values for “width” and “height” as you may want.  If you change the
   values from 300px and 450px to 100% and 100% it should cover the screen.
 * The above didn’t work
 * Third, how do I change the chat icon to my own logo and also the automated prefix
   that comes with a response, is there is a way I can remove it from my end.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [kognetiks](https://wordpress.org/support/users/kognetiks/)
 * (@kognetiks)
 * [3 years ago](https://wordpress.org/support/topic/plugin-features-not-working-including-the-css-defined/#post-16677025)
 * Greetings!!!
 * Thank you for your inquiry.
 * Q1: The Chatbot isn’t starting open or starting closed. Working on a fix for 
   this now. Watch for an update shortly.
 * Q2: You may need to change the height and width value to 100% in the style file
   itself. You will find the file located here:
 * …/wp-content/plugins/chatbot-chatgpt/assets/css/**chatbot-chatgpt.css**
 * If you cannot change it there, then you may need to add the **!important** tag
   to the styling to ensure that it overrides the plugin styling at the time it 
   is invoked.
 * Q3: Changing the bot icon is on the road map for a future release [date TBD].
 * Q4: “automated prefix that comes with a response” is returned in from ChatGPT.
   I believe that OpenAI includes this response as a subtle but important reminder
   that the visitor is chatting with an AI and not a human. I’m working on a fix
   to this now. Watch for an update shortly.
 * Thank you for taking the time to share your valuable feedback, as it helps me
   continually improve and provide a better experience for our users.
 *  Plugin Author [kognetiks](https://wordpress.org/support/users/kognetiks/)
 * (@kognetiks)
 * [3 years ago](https://wordpress.org/support/topic/plugin-features-not-working-including-the-css-defined/#post-16677205)
 * Greetings!!!
 * I have made some changes to the plugin.
 * See version 1.4.1.
 * Thank you for taking the time to share your valuable feedback, as it helps me
   continually improve and provide a better experience for our users.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin features not working including the CSS defined’ is closed to new
replies.

 * ![](https://ps.w.org/chatbot-chatgpt/assets/icon-128x128.png?rev=2890745)
 * [Kognetiks Chatbot for WordPress](https://wordpress.org/plugins/chatbot-chatgpt/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chatbot-chatgpt/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chatbot-chatgpt/)
 * [Active Topics](https://wordpress.org/support/plugin/chatbot-chatgpt/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chatbot-chatgpt/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chatbot-chatgpt/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [kognetiks](https://wordpress.org/support/users/kognetiks/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/plugin-features-not-working-including-the-css-defined/#post-16677205)
 * Status: resolved