I need more info to help you. Please make a trouble ticket and include the email address you had a problem with.
http://www.fastsecurecontactform.com/support
Its the send script that is misconfigured somewhere: the script will happily send to any .com address, but will ALWAYS fail with any .co.uk address (or any other address with two periods in the address. I haven’t worked out how to fix it, but at least I know what’s wrong!
Sorry you are having trouble. .co.uk address are working fine for thousands of other users of this plugin.
The script does not send the email, your web hosts’s mail server does. Make a trouble ticket with your web host for the mail problem.
Thanks for the reply Mike. I’m still lost though, as when I change the address to send mail to from a .com address to a .co.uk one, the page refreshes and says in red type over the email address field that it isn’t valid?
The email address domain is checked to find out if it to exist in DNS. Is the address from a valid domain name?
If you want me to check anything…
I need the email address to help you. It is not good to post the address here or you could get on spam lists.
Please make a trouble ticket and include the email address you have a problem with.
http://www.fastsecurecontactform.com/support
Everyone I figured out my problem and it had nothing to do with the app. My domain email is hosted by Google, not my webhost,so what was happening was the email was being delivered to a local mailbox instead of being sent to Google. You need to check with your webhost as mine had to make a change on the server to fix it. So for example if your website is http://www.abc.co and you are trying to send email to me@abc.co ; then you may too be experiencing the same issue.
