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Fast Secure Contact Form
[resolved] Radio and Checkboxes causing lots of blank space (14 posts)

  1. michaelborger
    Member
    Posted 4 years ago #

    Hello. I love this form! It's robust and so intuitive. But I ran into one problem as I'm working through it. I added some radio and checkbox fields, but it's causing a lot of empty vertical space in between the field label and the value labels. Site:

    http://bigrockinvestments.com/buy-hawaii-real-estate/

    How can I fix this? And is there also a way to underline the labels? ex. Property Type

  2. Mike Challis
    Member
    Plugin Author

    Posted 4 years ago #

    Maybe another plugin is conflicting.
    Look on the Admin - Plugins - menu.
    Temporarily Disable (not uninstall) all your other plugins.
    Does it work now? If yes, Activate the plugins one by one to determine
    which one conflicts. Which plugin was causing it?

    -----------------

    It could be the theme you are using is causing it...
    Do this as a test:
    In Admin, click on Appearance, Themes.
    Temporarily change your theme to the "WordPress Default" theme, or "Twenty Ten" (default for WP 3.0).
    It does not cause any harm to temporarily change the theme and change back.
    Does it work properly now?
    If it does then the theme you are using is the cause.

    What did you find?

  3. Mike Challis
    Member
    Plugin Author

    Posted 4 years ago #

    Yes you can underline the labels by editing the label CSS in advanced options.

  4. michaelborger
    Member
    Posted 4 years ago #

    Hello Mike. I just tried both disabling the plugins as well as temporarily changing to the Twenty Ten theme, but the extra spacing still remained, unfortunately.

    Any other suggestions? Thanks for your assistance.

  5. Mike Challis
    Member
    Plugin Author

    Posted 4 years ago #

    Are you using the latest version? 2.9.5.4?

    Something in your wordpress is modifying the label code and putting paragraph tags on it. My plugin does not do that.

    I still think it is a plugin(another plugin conflicting) or theme problem.

    Your page.... not correct

    <div style="text-align:left; padding-top:5px;"><p>Property Type</p>
              <label></label>

    My page... correct
    <div style="text-align:left; padding-top:5px;"><label>Property Type</label>

  6. michaelborger
    Member
    Posted 4 years ago #

    Yes, it is 2.9.5.4. I see the difference between the codes. It is a custom theme developed for me, but it didn't change when I switched to the Twenty Ten theme -- the extra space was still there. I will experiment with the plugins again. I deactivated them in groups - this time I will delete all of them at once.

  7. Mike Challis
    Member
    Plugin Author

    Posted 4 years ago #

    If you figure it out, let me know. so that I can help others.

  8. michaelborger
    Member
    Posted 4 years ago #

    Will do but I'm at a loss. I just deactivated ALL the plugins except for the contact form and the extra space was there. I also just tried again using the Twenty Ten theme and it didn't help. Is there anything else I can check? I'm on WP 3.0.3.

  9. Mike Challis
    Member
    Plugin Author

    Posted 4 years ago #

    maybe you have a page cache plugin that would cause recent changes to not appear changed.
    I cant check this anymore at my end until after christmas

  10. michaelborger
    Member
    Posted 4 years ago #

    My VA fixed it -- I'll ask them what it was exactly that they did and let you know.

  11. Mike Challis
    Member
    Plugin Author

    Posted 4 years ago #

    This will be fixed in 2.9.7 available soon.

  12. michaelborger
    Member
    Posted 4 years ago #

    Ok thanks - I'll mark this resolved.

  13. reachout
    Member
    Posted 3 years ago #

    Hello,

    Thanks very much for this awesome plug-in! I know this is marked resolved, but I'm having the exact same issue with check box spacing (in Twenty Ten; all plugins deactivated; etc.). My form: http://www.reachoutwisconsin.org/?page_id=15

    (It doesn't help that I'm new to WordPress and web design in general--but I'm pretty quick to pick up code, if you explain it.)

    Michael, did you ever figure out how your VA fixed the problem? Mike, do you have any advice? Thanks very much.

    Katie

  14. Mike Challis
    Member
    Plugin Author

    Posted 3 years ago #

    reachout,

    Put this at the bottom of your theme style.css

    .entry-content input {
        margin: 0;
    }

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