FAQ Builder
Error Message Upon Using Search (4 posts)

  1. thealchemist
    Posted 5 years ago #

    I receive the following error upon using the search button "An error occured while submitting. Please reload the page and try again." .. I get directed to the page but still get the pop-up.

    Now, this may be because I an searching an empty category (I didn't want to go too far before testing it.


  2. bestjimmy
    Posted 5 years ago #

    Did you ever find a solution here? I am getting same message regardless of variables used or whether or not the categories are populated.

    Thanks in advance for any direction you might be able to provide.

  3. benz1
    Posted 4 years ago #

    Seems like this plugin no longer works and is not being supported. Too bad as was a very useful plugin.

  4. BehindTheThrills
    Posted 4 years ago #

    I'm able to search with mine as long as its like one word. If I use multiple words, it says nothing is found. I think I may have found a solution to the error message to change it to another message.

    In the javascript.php file, look for this string of code:
    mysack.onError = function() { alert('An error occured while submitting. Please reload the page and try again.') };

    It's the second one down. Just change the text between the ' ' to whatever you want. For example:

    mysack.onError = function() { alert('Click OK to continue to search results.') };

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