This plug-in misses the whole idea of what FAQs are - a list of questions with answers.
Sadly this plug-in requires the user to know what they are looking for - there is no way to just list Questions and Answers - a search box is given and somehow the user is supposed to know what to search for - they probably don't
Add the ability to display the search box with the search term inserted and the list of Q&As and now you have a great plug-in. Then the user can start searching to refine their questions.
Until then this plug-in just wasted 15 minutes of my time...