No comments showing up in the Moderation Tool (14 posts)

  1. Rafael Fischmann
    Posted 4 years ago #

    The plugin is running on my site and comments are coming through, but I don't see any of them in Facebook's Comment Moderation Tool at:


    Why is that?


  2. ricagurgel
    Posted 4 years ago #

    Same problem... !? Any solution?

  3. Rafael Fischmann
    Posted 4 years ago #

    This is awful because the moderators' setting doesn't work and so I'm not receiving any comment notifications from my site. I need to manually go into every post to check on new comments.

  4. montygothic
    Posted 4 years ago #

    Me to, any support for this, it's a high priority.

  5. ricagurgel
    Posted 4 years ago #

    Guys, now working for me.


    include a meta tag at head:
    <meta property="fb:app_id" content="XXXXXXXXXXX"/>

    change XXXXXXXXXXX with your Facebook Application ID

    Obs.: you can add "Meta Tag Manager" (http://wordpress.org/extend/plugins/meta-tag-manager/) plugin to manage/add this meta tag

    Also use can use "Facebook developer debugger page" to view all errors on your site/blog. (https://developers.facebook.com/tools/debug)

    Working on WordPress 3.4.1

  6. Rafael Fischmann
    Posted 4 years ago #

    It's also working for me now. My solution was to disable this plugin until all its problems are fixed. I inserted comments in my site manually — which is very simple, actually.

  7. ricagurgel
    Posted 4 years ago #

    yeap. actually facebook social is simple tags and small scripts. No plugin needs. It's true.

    Sorte ai Fishmann !

  8. montygothic
    Posted 4 years ago #

    Yep, just delete the plugin and and use the scripts, works for me and now I've got my hundreds of old comments back. Follow this tutorial if you need some guidance: http://richwp.com/add-facebook-comments-wordpress-website/

  9. Jacob Gotwals
    Posted 4 years ago #

    Thanks to montygothic for the link to the tutorial, that saved my day. I've written up some additional tips here.

  10. aendrew
    Posted 3 years ago #

    +1 on this. I have no errors, and my app ID is coming through in the debugger. I have no idea why this isn't working.

  11. aendrew
    Posted 3 years ago #

    OKAY. Totally have this figured. It's because of the stupid way this plugin adds metadata. Instead of the way recommended in the API documentation, it tries to use http://ogp.me/ns, which just doesn't work.

    Setting up the app in Yoast SEO makes it suddenly work. Alas, now my pages are returning invalid OpenGraph data because og:url is declared twice. Will try to find some way of removing the OpenGraph filters from this plugin and report back.

  12. Niall Kennedy
    Plugin Author

    Posted 3 years ago #

    The outputted Open Graph protocol markup strings are unchanged between plugin versions. Plugin version 1.1 adds some additional properties for author pages and changes the description generator but Facebook app_id is output to the page in the same method as before.

    The full IRI reference is valid RDFa 1.1. Core. Declaring "og:" without defining the CURIE on a parent (head, html) is incorrect and would lead to parser assumptions whenever the prefix was encountered without a CURIE mapping.

    It's easier to troubleshoot issues you might have with a page if you can provide a link with your report.

  13. aendrew
    Posted 3 years ago #

    This is what I did:

    a. Install Yoast's WordPress SEO plugin. http://yoast.com/wordpress/seo/
    b. Set up Facebook OpenGraph stuff under wp-admin -> SEO -> Social (wp-admin/admin.php?page=wpseo_social). Make sure to link either app or a valid admin user account.
    c. Add the following to your theme's functions.php file:

    * OpenGraph stuff is now handled by Yoast.
    * This removes Facebook's broken use of its own technology.
    add_action('wp_head', 'remove_fb_og_stuff', 0);
    function remove_fb_og_stuff() {
    remove_action( 'wp_head', 'Facebook_Open_Graph_Protocol::add_og_protocol' );

    Et voilà. It's absolutely ridiculous Facebook's 1st-party plugin doesn't follow Facebook's own API documentation when implementing OpenGraph metatags. Note that this has taken me *ages* to figure out at this point.

  14. esmi
    Forum Moderator
    Posted 3 years ago #

    FWIW, I've seen an awful lot of complaints about this "official" plugin.

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