No buttons or links showing on homepage (3 posts)

  1. susieb100
    Posted 4 years ago #

    HI, I have installed the very latest version of the facebook plugin, so the 1.02 and the fix which was mentioned in other posts (078918b) tonight and I am still getting all sorts of errors.

    While it will publish everywhere it is supposed to, and it will now also let me mention a friend in the post, nothing appears on the wordpress homepage. So there are no facebook links on the wordpress blog: no like button, no send button, nothing comes up in comments.
    There was a period today where everything worked and I had send buttons and like buttons etc on my blog posting, but they have now disappeared.

    I have been trying to get this plugin to work for three days and am exhausted! I'm not one to give up easily!

    Please help if you can!


  2. Matt Kelly (Facebook)
    Plugin Contributor

    Posted 4 years ago #


    Can you provide URLs that exhibit the issues?

    Also, go to the Facebook tab in the admin control panel and click "debug info" at the bottom. Copy and paste the output into here.

    Thanks! And don't give up now-- we'll figure this out. :)

  3. susieb100
    Posted 4 years ago #

    HI Matt

    Thanks so much for looking into this. The debug info is as follows:
    {"appid":"242050892582785","version":"1.0.2","domain":"www.thinksocialbusiness.com","social_publisher":{"enabled":"true","publish_to_authors_facebook_timeline":"true","publish_to_fan_page":{"page_name":"Think Social Business","page_id":"306038636155590"},"mentions_show_on_homepage":"true","mentions_position":"bottom"},"recommendations_bar":{"enabled":"true","trigger":"50","read_time":"20","action":"like","side":"right","show_on":"all posts"},"subscribe":{"enabled":"true","layout":"standard","width":"450","show_faces":"true","colorscheme":"light","font":"lucida grande","position":"bottom","show_on":"all posts","show_on_homepage":"true"},"comments":{"enabled":"true","num_posts":"20","width":"470","colorscheme":"light","show_on":"all posts","homepage_comments":"true"},"send":{"enabled":"true","colorscheme":"dark","font":"lucida grande","position":"bottom","show_on":"all posts","show_on_homepage":"true"},"wp_ver":"3.4.1"}

    The URL is http://www.thinksocialbusiness.com/ThinkSocialBusinessBlog

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