Facebook Like Thumbnail
[resolved] Still shows incorrect thumbnail with Fb recommend button (5 posts)

  1. Booya
    Posted 3 years ago #

    Hi Ashfame,

    Thanks for the plugin. I have installed it and given some default files. But whenever someone presses the "Recommend" button for fb on our sites (not the Fb like buttons), wrong thumbnails are shown. I used the lint tool more than 24 hours ago and the lint tool now displays the correct thumbnails. But when you click on the recommend button, it still shows the wrong thumbnails.

    The Fb recommend buttons are in the sidebar of the following sites. All of them have this issue:


    P.S. We're not using multi-site (network of sites) so that is not the issue here.



  2. Ashfame
    Plugin Author

    Posted 3 years ago #


    I am not sure why it doesn't work for thumbnails for the recommend button. Seems like a bug on Facebook side to me as having them right on pages being liked shows things are setup correctly.

  3. Booya
    Posted 3 years ago #


    OK I have two questions.

    First, is your plugin coded to work only for the like buttons or for the recommend buttons as well?

    Second, do you have any idea how I can contact Facebook about this? They just don't seem to have an efficient "Contact us" or support section where one can write to them or chat with them!

    Thanks again!

  4. Ashfame
    Plugin Author

    Posted 3 years ago #

    I am very much sure that they will pick up the same image as we are specifying meta tags for the same and they obviously won't be needed to do differently for recommended buttons, but I can be wrong (probability being close to nil).

    About reporting bugs to Facebook, you can do that here - https://developers.facebook.com/bugs

  5. Booya
    Posted 3 years ago #

    I think I'll leave the recommend button as is for a couple of days to see if Facebook takes time to crawl the pages and rectify it. If not, I'll write a bug report to them.

    Thanks pal! Keep up the good work!


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