Support » Plugin: Facebook » [Plugin: Facebook] Like count and Insights

  • Hi all,

    First, let me say that I just switched over from Simple Facebook Connect, which I’d been using for about the last year, and I really love the plugin so far. Much better UI, and works without a hitch so far.

    I have two questions, which probably aren’t totally specific to this plugin, but which I’m having a good deal of trouble figuring out on my own.

    First, some basic info.
    Facebook App ID: 105801732842010
    Facebook Fan Page:

    My first problem is a minor one. On the main blog page, I have the Facebook Like Box installed on the left sidebar (right below the advertisement). It works perfectly, except I’d really like it to show the number of people who currently “like” us. I can get this to show up if I set the widget to show faces, but I’d rather not show faces – just a number. Is this possible?

    My second problem is bigger and less plugin-specific. So, like anyone who uses this plugin I suppose, I have a facebook “app” for my blog, and then a facebook fan page. The facebook app has hardly anyone interacting with it – 3 people or so. Everyone who likes our page is directed to our fan page, which is as it should be. But for some reason, i can’t view insights for my fan page, only for my app page. My fan page tells me that insights will be available once 30 people like us. But we already have well over 30 likes, and still can’t access insights. Anybody else had this problem? Any ideas about what I can do about it?

    Any help would be greatly appreciated!


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  • Ok, first problem (Like count) is resolved. Second problem (insights) is still an issue though. Any ideas?

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