Support » Plugin: Facebook Comments for WordPress » [Plugin: Facebook Comments for WordPress] Comment Count not included

  • Resolved SmartShotsPhoto


    Hi, I’ve just installed the latest version (3.1.3) of your plugin on my site and it’s working fine with the comments being posted, etc. but the wordpress comment count is not including the comments from facebook. Are they able to be included in the count?

    Example, on this page it shows ‘No comments’ but there are clearly facebook comments below. The comment count on the main index does not show the comment count for these either.

    I have a plugin installed to import my comments from Flickr, this is working and the comment count is being included in wordpress. I have the wordpress comment system enabled (as the Flickr comments are imported into it) but I have manually removed the ‘add comment’ box from wordpress as I prefer to use Flickr/Facebook for posting the comments.

    I would really like for the count on the index and in the pages to include the facebook comments.

    For your reference I have the following settings for the plugin:

    Comment system: ‘new’
    Include Facebook comments on blog – checked
    Combine WordPress and Facebook comment counts – checked

    Anything else you need to know?

Viewing 15 replies - 1 through 15 (of 18 total)
  • I have the same problem, tried v1, v2, new. Ideally I’d like to use new, I’d also like to be notified when a new comment is made. Maybe if we could enable native facebook comment count for new without combining with wordpress comment count?

    I have the same problem… The standard WP script to get the Comment count is saying “No Comments”.


    thanks for any help!


    Same issue here.. Comment counts are not showing up for Facebook comments. I checked and get_comments_number() function is included in my comments.php file.

    Same problem here. Any ideas on how to fix this? I saw this was marked as resolved but I don’t see the solution here in the thread.

    Thanks in advance!

    Have the same problem here… using “new” and both comments on posts only.
    I tried the FB script with permalink and do not work also… could someone help pleazzz… tks

    Does anyone know how to make it so that under a blog or post it can show all the names of people who like it.
    Does it just randomly select a few to display their name and picture.
    I’d really like to see/know these supposed “19 others.”
    It is strange how it works. It also seems like the pictures and names displayed change from day today.

    It would be great if there was a way that you could click on “19 others” and see every name like it is when you are on facebook.


    Is this not answered yet anybody ? I need to do this query too.

    I’m having the same problem. I’m also not receiving email notifications of new comments.

    Also same problem (using v2 only [v1, new, and “both” all cause an error], comment counts not showing up, not receiving email or facebook notifications of new comments). Otherwise a great plugin. Would love a solution.

    Out of curiosity, why is the title here “[resolved]” when I’m not seeing anyone above having solved the problem?

    Same problem here …

    I have exactly the same problem, i am unable to get the facebook comments count, always displaying “No comments” although i have many comments posted through Facebook commenting system, i am using “Facebook Comments for WordPress” plugin and i spent two days to resolve the issue without any progress…

    Please we need help to resolve this issue..

    Guys, i have sorted out the problem, below is the solution:

    Step 1:
    First of all in the admin panel, make sure to select V2 only.

    Step 2:
    Verify your application secret and make sure it is correct.

    Step 3:
    Next, in the Basic settings, make sure the first 3 check-boxes are marked as following:

    Include Facebook comments on blog (Uncheck this if you want to hide the Facebook comments without having to deactivate the plugin)

    Hide WordPress comments on posts/pages where Facebook commenting is enabled

    Combine WordPress and Facebook comment counts (only counts “v1 only” and “new”, use below option if using “v2 only”)

    Step 4:
    in the template file (i.e. single.php) remove the following function:
    comments_number(‘No comments’, ‘One comment’, ‘% comments’);

    and replace it with the following facebook API call to get the comments count:

    <fb:comments-count href="<?php echo get_permalink($post->ID); ?>"></fb:comments-count>

    this should get the job done.
    Cheers 😉

    The above solution requires using V2 only. However, one who uses V2 loses the ability to use custom CSS to format the comments box. Is there a solution which also works with V1?

    Honestly i have tried all possibilities to make the facebook comments count to be functional with V1, but with no hope !!

    I would appreciate if anyone has managed to implement the count with V1 to share his solution here since this becomes a common problem.

Viewing 15 replies - 1 through 15 (of 18 total)
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