Facebook Comments for WordPress
[resolved] Comment Count not included (19 posts)

  1. SmartShotsPhoto
    Posted 5 years ago #

    Hi, I've just installed the latest version (3.1.3) of your plugin on my site and it's working fine with the comments being posted, etc. but the wordpress comment count is not including the comments from facebook. Are they able to be included in the count?

    Example, on this page it shows 'No comments' but there are clearly facebook comments below. The comment count on the main index does not show the comment count for these either.

    I have a plugin installed to import my comments from Flickr, this is working and the comment count is being included in wordpress. I have the wordpress comment system enabled (as the Flickr comments are imported into it) but I have manually removed the 'add comment' box from wordpress as I prefer to use Flickr/Facebook for posting the comments.

    I would really like for the count on the index and in the pages to include the facebook comments.

    For your reference I have the following settings for the plugin:

    Comment system: 'new'
    Include Facebook comments on blog - checked
    Combine WordPress and Facebook comment counts - checked

    Anything else you need to know?

  2. hervproductionz
    Posted 5 years ago #

    I have the same problem, tried v1, v2, new. Ideally I'd like to use new, I'd also like to be notified when a new comment is made. Maybe if we could enable native facebook comment count for new without combining with wordpress comment count?

  3. kivieg
    Posted 5 years ago #

    I have the same problem... The standard WP script to get the Comment count is saying "No Comments".

    See http://www.grossmanfamilywest.com/wp/

    thanks for any help!


  4. RyanRayLA
    Posted 5 years ago #

    Same issue here.. Comment counts are not showing up for Facebook comments. I checked and get_comments_number() function is included in my comments.php file.

  5. keimcee
    Posted 5 years ago #

    Same problem here. Any ideas on how to fix this? I saw this was marked as resolved but I don't see the solution here in the thread.

    Thanks in advance!

  6. alverbyte
    Posted 5 years ago #

    Have the same problem here... using "new" and both comments on posts only.
    I tried the FB script with permalink and do not work also... could someone help pleazzz... tks

  7. NickDothee
    Posted 5 years ago #

    Does anyone know how to make it so that under a blog or post it can show all the names of people who like it.
    Does it just randomly select a few to display their name and picture.
    I'd really like to see/know these supposed "19 others."
    It is strange how it works. It also seems like the pictures and names displayed change from day today.

    It would be great if there was a way that you could click on "19 others" and see every name like it is when you are on facebook.


  8. halluzineyt
    Posted 5 years ago #

    Is this not answered yet anybody ? I need to do this query too.

  9. mspecian
    Posted 5 years ago #

    I'm having the same problem. I'm also not receiving email notifications of new comments.

  10. erinhoffman
    Posted 5 years ago #

    Also same problem (using v2 only [v1, new, and "both" all cause an error], comment counts not showing up, not receiving email or facebook notifications of new comments). Otherwise a great plugin. Would love a solution.

  11. erinhoffman
    Posted 5 years ago #

    Out of curiosity, why is the title here "[resolved]" when I'm not seeing anyone above having solved the problem?

  12. alverbyte
    Posted 5 years ago #

    Same problem here ...

  13. alaahd
    Posted 4 years ago #

    I have exactly the same problem, i am unable to get the facebook comments count, always displaying "No comments" although i have many comments posted through Facebook commenting system, i am using "Facebook Comments for WordPress" plugin and i spent two days to resolve the issue without any progress...

    Please we need help to resolve this issue..

  14. alaahd
    Posted 4 years ago #

    Guys, i have sorted out the problem, below is the solution:

    Step 1:
    First of all in the admin panel, make sure to select V2 only.

    Step 2:
    Verify your application secret and make sure it is correct.

    Step 3:
    Next, in the Basic settings, make sure the first 3 check-boxes are marked as following:

    Include Facebook comments on blog (Uncheck this if you want to hide the Facebook comments without having to deactivate the plugin)

    Hide WordPress comments on posts/pages where Facebook commenting is enabled

    Combine WordPress and Facebook comment counts (only counts "v1 only" and "new", use below option if using "v2 only")

    Step 4:
    in the template file (i.e. single.php) remove the following function:
    comments_number('No comments', 'One comment', '% comments');

    and replace it with the following facebook API call to get the comments count:

    <fb:comments-count href="<?php echo get_permalink($post->ID); ?>"></fb:comments-count>

    this should get the job done.
    Cheers ;)

  15. mspecian
    Posted 4 years ago #

    The above solution requires using V2 only. However, one who uses V2 loses the ability to use custom CSS to format the comments box. Is there a solution which also works with V1?

  16. alaahd
    Posted 4 years ago #

    Honestly i have tried all possibilities to make the facebook comments count to be functional with V1, but with no hope !!

    I would appreciate if anyone has managed to implement the count with V1 to share his solution here since this becomes a common problem.

  17. goldthorn
    Posted 4 years ago #

    So does anyone ever answer from wordpress for our issues?

  18. lifeproductions
    Posted 4 years ago #

    Same issue here, I'd like to use alaahd's fix for this, but I have a ton of WordPress comments as well. It'd be nice to combine the wordpress/facebook comment counts and retain both platforms for commenting.

    Example: I have a post that has 81 likes, 22 comments through facebook and 30 comments through WordPress. I'd like to combine those and at the top for it to say 52 comments. But at the bottom have the ability for my subscribers to comment using facebook AND WordPress.

    alaahd's solution involves combining the comment counts and remove wordpress commenting from pages where facebook comments are. I'm going to test to see if alaahd's solution works without hiding wordpress comments.

    Anyone else find a fix? right now I'm using "new" as the commenting system.

    Also I just noticed that my theme calls up the comment system like this:
    <?php comments_popup_link( $zero, $one, $more, $css_class, $none ); ?>

    Any idea on how to edit this to combine wordpress and facebook comments into the count?


  19. thuwansujan
    Posted 4 years ago #

    Use this in single.php or excrept.php or anywhere where unique $post->ID is available..
    <fb:comments-count href="<?php echo get_permalink($post->ID); ?>"></fb:comments-count> Comments

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