Facebook Comments by Fat Panda
[resolved] Not saving comments to database (10 posts)

  1. Martin Blumenfeld
    Posted 4 years ago #

    The plugin was working great and saving plugins and then today it stopped working and isn't saving the comments to the database. The comments are going into Facebook fine though. Any idea what's going on? You can check out a page on our site here: http://www.greenster.com/magazine/earth-day-2012-one-day-on-earth-global-screening/

    If the comments were getting logged to the database, the comments would show below the post here: http://www.greenster.com/magazine/


  2. Collegeman
    Posted 4 years ago #

    Thanks for letting me know. I'll check it out right now.

  3. duvell
    Posted 4 years ago #

  4. Naren230587
    Posted 3 years ago #

    Hi All,
    I have installed fatpanda plugin in my site http://2backpackers.com/.
    But comments are not stored in database. I want to know can it be cron problem or some short of permission problem to the plugin.

  5. Collegeman
    Posted 3 years ago #

    Sorry I've been on hiatus about this. Since reports of this problem are so low, and because I use my own plugin on a daily basis without issue, I'm going to have to peg this one on the cron job. If you're a SharePress customer, I would be happy to diagnose the problem directly. Just fill out my support form here: http://aaroncollegeman.com/sharepress/help

  6. Naren230587
    Posted 3 years ago #

    Hi Collegeman,
    thanks for the reply. i have tried very hard , but not able to solve this issue. i just want my facebook comments to save in my wordpress database. my hosting is on wp engine. is that an issue. i have this blog on an test site also which is also live. and this plugin is working fine there.
    http://atcsinc.net/2backpackers. Can you please look into this matter. here it is not working http://2backpackers.com

    Thanks for your time.

  7. Naren230587
    Posted 3 years ago #

    also i am not using sharepress, do i need to use it as i don't want any other functionality. what if i use sharepress. as per my study your this function is causing problem

    private function wp_new_comment( $commentdata ) {
    $commentdata = apply_filters('preprocess_comment', $commentdata);}

    may be apply_filters issue. what say

  8. Collegeman
    Posted 3 years ago #

    I don't know if the filter is the problem. No, you do not need to use SharePress. The cost of SharePress covers a lot of technical support, which I am happy to provide when people pay for it. That's why I asked if you were a SharePress customer.

    I'm sorry you're having so much trouble with this, but if your code is identical between your test site and your live site, and it's not working on your live site, I would definitely contact WPEngine about that.

  9. Naren230587
    Posted 3 years ago #

    thanks . i will definitely know you the outcome.
    thanks for your precious time

  10. Naren230587
    Posted 3 years ago #

    Hi Collegeman,
    i have figured out the problem. Actually there were some comments on facebook which were creating problem.
    In following line of your plugin.php file your code was breaking.
    foreach($packet->comments->data as $comment) { try {---}}.
    Reason was comments were not storing in db.
    These are 3 comments which were creating problem.

    So i bypassed these comment id's by following code
    if ($comments->id == "10151870479955121_34237878"){ continue;}
    This is not a good solution, i know.
    Now my question is can you figure out the reason of not storing these comments in db and how can we make such comments bypass automatically if these kinds of comments create problem in future.
    Thanks in advance

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