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ticket bug (14 posts)

  1. Ninos
    Member
    Posted 3 years ago #

    newest em version and bp version.

    On ticket reservation sometimes the count of the users jump up from one ticket for 1 person to 5, 10 or more tickets.

    The count is dependent with the databasetable *_em_tickets_bookings.
    The count of the lines are the tickets users reservate. Deleting this lines the ticketsystem is working fine. (1 reservation per user)

    I think it's a bug

    http://wordpress.org/extend/plugins/events-manager/

  2. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 3 years ago #

    I think you may have a javascript issue here, sounds like your booking form is submitting itself 5 times.

    is there 5 individual 1 space bookings, or does it become 5 spaces in one booking?

  3. Ninos
    Member
    Posted 3 years ago #

    5 spaces in one booking. But there's no javascript issue. Because the spaces are similar the lines in the database. Deleting them, I get only one booking. Also I in the settings there's only one ticket for one booking allowed.

  4. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 3 years ago #

    I'm still pretty sure it's a js issue. If you click the booking once, and you get 5, js must be doing it 5 times.

    could you try disabling double-bookings in your booking options? won't fix the js error, but should prevent the duplicates.

  5. Ninos
    Member
    Posted 3 years ago #

    I have disabled double-bookings and the bug is still there. And I don't think, that's a js issue, because sometimes the spaces are between 2-10.. (count of the current lines in the databasetable _em_tickets_bookings)

  6. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 3 years ago #

    what's a link to your bookings page?

  7. Ninos
    Member
    Posted 3 years ago #

  8. Ninos
    Member
    Posted 3 years ago #

    after the update I think there's no more problems now..

  9. Ninos
    Member
    Posted 3 years ago #

    hmm, sry but the bug is still there :/

  10. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 3 years ago #

    can you give a link to an event with bookings enabled?

  11. Ninos
    Member
    Posted 3 years ago #

    Here's the test page:
    http://bethnahr.in/events/test

    Username: Guest
    Password: guest
    Loginsite: http://bethnahr.in/wp-login.php

  12. Ninos
    Member
    Posted 3 years ago #

    does someone found this bug?

  13. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 3 years ago #

    your event bookings are closed

  14. Ninos
    Member
    Posted 3 years ago #

    mmy eventbookings are not closed. Just click on:
    Jetzt Reservieren (book now)
    or
    Stornieren (unbook)

    Here's one testevent:
    http://bethnahr.in/events/test

    You must be logged in.

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