I have actually just joined as a pro member anyway, which I had been planning to do.
Unfortunately that is not the problem, we have checked that. It also turns out that since the 9th Jan we have had hundreds of listings that have been published disappear and most recently all entries published have disappeared. Double checking this it is still happening, often when entering an event and publishing it is working for a few minutes before being removed or just leaving the permalink like above without connecting it to the venue properly.
Would you rather continue this discussion in the Pro Forums?