Events Manager
[resolved] Location not found (9 posts)

  1. dsmukler
    Posted 4 years ago #

    The location for one of my events is:
    Madison Hall
    Intersection of Route 20 and Chenango Street
    Morrisville, NY 13408

    I used this location once before and everything worked properly. This time, when I type in "Madison Hall" the rest of the info autofills and the google map appears. BUT, when I click "Publish" (or "Update") the map disappears and the message "Location not found" appears. And that's how it is on the website -- no map and the message "location not found."

    I've updated to the most recent version of Events Manager, but am having the same problem. Any ideas?


  2. agelonwl
    Posted 4 years ago #

    Have you tried:

    - deactivating other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

  3. fitninja
    Posted 4 years ago #

    I have this same issue except my new locations won't autofill at all which is strange because some locations do. I just don't understand why it works sometimes and then not at others.

  4. agelonwl
    Posted 4 years ago #

    can I know what EM version are you using? can you try the dev version?

  5. dsmukler
    Posted 4 years ago #

    aglonwl- I'm using version of Events Manager. The first thing I tried was to update the version. I tried your idea of deactivating other plugins, but unfortunately it had no effect. Switching the theme did not help either.

    I wondered if the problem might have to do with the address being an intersection, rather than a street number, but why did it work before and not now?

  6. Ken
    Posted 3 years ago #

    I'm having the same issue. Even though location already existed, it doesn't show up when I start typing the same location name

    Any solutions yet?

  7. Ken
    Posted 3 years ago #

    I just found out Events Manager (Location auto-complete) conflicts with Simple Tags plugin (Ajax Autocompletion). I disabled Simple Tags and Location auto-completes work.

    Is there a way to fix this? because I'd like to use both.

  8. Ken
    Posted 3 years ago #

    I just found a temporary solution. From the Simple Tags plugin settings, I unchecked "Autocompletion with old input" - and "Location Not Found" in Events Manager is fixed now.

  9. knaveenchand
    Posted 3 years ago #

    I faced this issue of "Location Not Found" when I changed the site url with the same database. My workaround was to Open the Location, Save it again and then go the events and select the correct location and Save the Event again. This resolved "Location Not Found" for me.

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